Specifications

Hard reset
You can also do a “hard reset.” If you’ve done a soft reset
and your MessagePad still doesn’t work properly, call
1-800-SOS-APPL to find out if there’s anything else you can
do, before you do a “hard reset.”
Warning A “hard reset” erases all of the data and
information in the MessagePad’s internal memory. This
includes any third-party applications that were already on
your MessagePad when you bought it and any applications
that you stored on the internal memory (including the
Newton Tour and HW Instructor). It also erases information
you have stored, such as name cards, items in the Notepad,
calls, and pages in the Date Book. This procedure does not
remove the MessagePad’s built-in programs, operating
system software, or system updates.
To do a hard reset:
1 Remove any storage or application cards that are inserted in
the MessagePad.
2 Take off the battery cover.
3 Press and hold down the Reset button in the battery
compartment. Continue holding down the Reset button and
move the on/off switch down.
4 Hold the Reset button for two seconds, then release it while
continuing to hold down the on/off switch. Continue
holding down the on/off switch until a message appears
on the MessagePad asking if you want to erase your
data completely.
5 Tap Yes. Another slip appears telling you that all of the data
will be erased.
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Troubleshooting
Pressing Reset
You can use the Reset button to do a “soft reset” or a
“hard reset.”
Soft reset
If your MessagePad is working erratically, the simplest
solution is to reset the operating system. This is known as
a “soft reset.”
1 Press the Reset button (inside the battery compartment) for
two seconds.
Use a pencil or a ballpoint pen. Don’t use your MessagePad
pen to press the Reset button. Using your MessagePad pen
only to write on the screen will prolong the life of the pen
and the screen.
If the MessagePad was on, it will restart itself. If the
MessagePad was off, it will turn itself on.
Note: Pressing Reset does not erase the information that
you have stored in your MessagePad, and it solves many
problems.
2 Check the time in the Date and Time preferences whenever
you press Reset. (Your MessagePad’s clock may lose some
time when you press Reset.)
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Chapter 14