Specifications

Electronic mail
Electronic mail does not work.
eWorld is not available in all countries. If you purchased your
MessagePad outside the U.S., check the materials you
received with your MessagePad for more information. If you
purchased your MessagePad in the U.S., but want to use
e-mail outside the U.S., call the Apple Online Services
Helpline. You can find the phone number in the eWorld
information you received with your MessagePad.
I got disconnected while I was registering.
First, open the battery compartment and use a pencil or
ballpoint pen to press the Reset button. Then repeat the
registration process. If you are disconnected again, call the
Apple Online Services Helpline. You can find the phone
number in the eWorld information you received with your
MessagePad.
My credit card number isn’t being accepted.
Check to be sure that you have entered the number
correctly. No spaces are required.
Note: To prevent credit card fraud, a credit card number
can be used only once to register for eWorld, unless you
make special arrangements by calling the Apple Online
Services Helpline (see your eWorld information for the
number).
The account name I requested was rejected.
Your account name must have 3 to 12 characters (letters or
numbers only) and must begin with a letter. The name must
not be assigned to another user.
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Troubleshooting
Power and batteries
I can’t turn the MessagePad on.
m If you’ve recently replaced the batteries, press the Reset
button.
m Make sure that each battery’s + and – terminals are
positioned properly and that the batteries are fresh.
m If you’ve connected a power adapter to the MessagePad,
make sure it’s plugged into a working outlet. If it’s plugged
into a power strip, make sure the power strip is turned on.
m Try adjusting the screen contrast.
m Press the Reset button in the battery compartment.
My batteries don’t last as long as they used to.
Setting the MessagePad to receive beams automatically uses
extra battery power. Also, the more you use the
communication port for faxing, mailing, and printing, the
faster the batteries will lose power.
If you’re using an optional rechargeable battery pack, it may
have reached the end of its life. Dispose of it safely and
legally and get a new one.
Important Use only alkaline batteries or a rechargeable
battery pack designed for your MessagePad.
The batteries leaked and my MessagePad
won’t work.
Any damage caused by leaking batteries is not covered by
the warranty.
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Chapter 14