Quick Start Guide
42 Chapter 3 Problem, Meet Solution
 If that doesn’t work, try using Disk Utility to repair the disk. For more information, see 
“Using Disk Utility” on page 48.
If your MacBook Air doesn’t turn on or start up
Try the following suggestions in order until your computer turns on:
 Make sure the power adapter is plugged into the computer and into a functioning 
power outlet. Be sure to use the 45W MagSafe Power Adapter that came with your 
MacBook Air. If the power adapter stops charging and you don’t see the indicator 
light on the power adapter turn on when you plug in the power cord, try unplugging 
and replugging the power cord to reseat it.
 Check whether the battery needs to be recharged. If the light on the power adapter 
glows amber, the battery is charging. See “Running Your MacBook Air on Battery 
Power” on page 35.
 If the problem persists, return the computer to its factory settings (while still 
preserving your files) by pressing the left Shift key, left Option (alt) key, left Control 
key, and the power (®) button simultaneously for five seconds until the computer 
restarts. 
 If the problem still persists, press and release the power (®) button and immediately 
hold down the Command (x), Option, P, and R keys simultaneously until you hear 
the startup sound a second time. This resets the parameter RAM (PRAM). 
 If you still can’t start up your MacBook Air, see “Learning More, Service, and Support” 
on page 52 for information about contacting Apple for service.










