HP Pavilion g7 Notebook PC Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Display .................................................................................................................................................. 5 Top .....................
Optical drive ....................................................................................................................... 33 Hard drive .......................................................................................................................... 36 Replacing a hard drive ...................................................................................... 37 Installing a hard drive with an operating system ...............................
DVD±RW SuperMulti Double-Layer Combo Drive specifications ...................................................... 82 BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications ............................................... 83 7 Backing up, restoring, and recovering ....................................................................................................... 84 Creating backups .......................................................................................................................
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1 Product description Category Description Product Name HP Pavilion g7 Notebook PC Processors 2nd Generation Intel® CoreTM processors: Intel Core i5-2450M processor (2.50 GHz, SC turbo up to 3.10 GHz, 1333 MHz/ 3.0 MB L3 cache, dual core, 35 W) Intel Core i3-2350M processor (2.30 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W) Intel Core i3-2330M processor (2.20 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W) Intel Pentium® processor: Intel Pentium B960 processor (2.20 GHz, 1333 MHz/2.
Category Description Customer-accessible Serial ATA (SATA) Supports HP 3D Drive Guard Supports the following single hard drive configurations: Optical drive ● 1 TB, 5400 rpm, 9.5 mm ● 750 GB, 7200 rpm, 9.5 mm ● 750 GB, 5400 rpm, 9.5 mm ● 640 GB, 5400 rpm, 9.5 mm ● 500 GB, 7200 rpm, 9.5 mm ● 500 GB, 5400 rpm, 9.5 mm ● 320 GB, 7200 rpm, 9.5 mm ● 320 GB, 5400 rpm, 9.5 mm ● 160 GB, Solid State Drive (SSD) Fixed SATA 12.
Category Description Support for the following WLAN formats: External media card ● Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (select models only) ● Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only) ● Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ● Intel Centrino® Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth Combo Adapter ● Ralink RT5390F 802.
Category Description Support for the following batteries: ● 6 cell, 2.20 Ah (47 Wh) Li-ion battery ● 6 cell, 2.
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLAN devices. (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam. (4) Webcam light On: The webcam is in use. *The antennas are not visible from the outside of the computer.
Top Buttons and speakers Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a shortcut menu for items beneath the cursor. (6) num lock key Controls the function of the integrated numeric keypad.
Lights Component (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. (2) Caps lock light White: Caps lock is on, which switches the keys to all capital letters. (3) Mute light ● Amber: Computer sound is off.
TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse.
Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device.
Right side Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive light ● Green or amber: The optical drive is being accessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray. (4) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. Item Description Function (1) Product name This is the model name for the computer. (2) Serial number This is an alphanumeric identifier that is unique to each product. (3) Product part number This number provides specific information about the product's hardware components.
Computer major components 14 Chapter 3 Illustrated parts catalog
Item Component (1) 43.9 cm (17.3 in), HD, LED, SVA BrightView display NOTE: (2) (3) Spare part number For a full list of display spare parts, see Display subcomponents on page 18.
Item Spare part number ● For use only with computer models equipped with 2048 MB of dedicated switchable discrete video memory 680570-001 ● For use only with computer models equipped with 1024 MB of dedicated switchable discrete video memory 680569-001 (9) Intel Platform Controller Hub (PCH) heat sink (10) Processor (includes replacement thermal material): 683843-001 ● Intel Core i5-2450M processor (2.50 GHz, SC turbo up to 3.10 GHz, 1333 MHz/3.
Item Component Spare part number ● 683297-001 160 GB SSD Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, cable, and two bumpers) (19) (20) (21) (22) 682745-001 Memory modules (PC3, 12800, 1600 Mhz): ● 4 GB 641369-001 ● 2 GB 652972-001 WLAN module: ● Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (select models only) 655795-001 ● Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001 ● Broadcom 4313GN 802.
Display subcomponents Item Component Spare part number (1) Display bezel 682741-001 (2) Webcam/microphone module 680577-001 (3) Display Hinge Kit (includes left and right display hinges and brackets) 682746-001 (4) 43.9 cm (17.
Mass storage devices Item Component (1) Optical drive (includes bezel and bracket): (2) Spare part number ● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001 ● DVD±RW Super Multi Double-Layer Combo Drive 682749-001 Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.
Miscellaneous parts Component Spare part number HP Smart AC adapter ● 90 W HP RC V Smart AC adapter with Power Factor Correction (PFC) (for computer models equipped with a graphics subsystem with switchable discrete memory only) 609940-001 ● 65 W RC V HP Smart AC adapter with PFC (for computer models equipped with a graphics subsystem with UMA memory only) 609939-001 Power cord (3-pin, black, 1.
Spare part number Description 634925-001 500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or cable) 637193-001 RTC battery (includes cable and double-sided tape) 641369-001 4 GB memory module (PC3, 12800, 1600 Mhz) 641672-001 320 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.
22 Spare part number Description 680577-001 Webcam/microphone module 682735-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 682737-001 Display enclosure, Ruby Red 682738-001 Display enclosure, Winter Blue 682739-001 Display enclosure, Sparkling Black 682740-001 Base enclosure 682741-001 Display bezel 682742-001 Optical drive cable (includes optical drive connector) 682743-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone mo
Spare part number Description 682750-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket) 682751-001 Power button board (includes cable) 682752-001 USB board (includes cable) 682753-001 TouchPad button board (includes cable) 682754-001 Plastics Kit (includes service door) 682755-001 43.9 cm (17.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
Typical electrostatic voltage levels Relative humidity Event 26 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. Item Description Function (1) Product name The name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product's hardware components.
Computer feet Description Spare part number Rubber Feet Kit 680563-001 The computer feet are adhesive-backed rubber pads. There are four rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 6-cell, 55 Whr, 2.55 Ah Li-ion battery 593554-001 6-cell, 47 Whr, 2.20 Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Service door Description Spare part number Plastics Kit (contains the service door) 682754-001 Before removing the service door, remove the battery (see Battery on page 31). 1. Using a small Phillips screwdriver, loosen the service door screw (1). 2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the service door. 3. Remove the service door (4) at an angle. Reverse this procedure to replace the service door.
Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 682749-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
34 3. Pull the optical drive (3) out from the front until the optical drive is completely removed from the computer. 4. Remove the two Phillips M2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical drive and then remove the bracket (2) from the optical drive.
5. Insert a straightened paper clip into the release access opening (1) in the bezel. 6. Press the release tab (2) and remove the bezel from the tab side (3). 7. Remove the bezel (4) from the optical drive. Reverse this procedure to reassemble and install the optical drive.
Hard drive NOTE: If your replacement hard drive was shipped without an operating system installed, you will need to install it using the system recovery discs. See Installing a hard drive without an operating system on page 38. If your replacement hard drive shipped with an operating system (image) installed, system recovery discs are not required for setup. See Installing a hard drive with an operating system on page 38.
2. Lift the hard drive at an angle (2), and then remove the hard drive (3). 3. Disconnect the hard drive cable (1). Remove the front bumper (2) and back bumper (3). 4. Remove the four Phillips M3.0×3.5 screws (4), and then remove the bracket (5) from the hard drive. Replacing a hard drive To install a hard drive, reverse the removal procedure.
Installing a hard drive with an operating system If your hard drive shipped with an operating system (image) installed, system recovery discs are not required for setup. Turn on the computer and allow the initial setup process to set up the operating system completely. IMPORTANT: Do not turn off the computer during the initial setup process. Allow the setup process to complete to ensure that everything that is necessary to operate the computer is installed properly.
CAUTION: To prevent information loss or an unresponsive system, shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation. 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
40 5. Gently press the memory module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place. 6. Replace the service door. 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer.
WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (select models only) 655795-001 Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS Combo Adapter 657325-001 Intel Centrino Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth Combo Adapter 670290-001 Ralink RT5390F 802.
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. Reverse this procedure to install the WLAN module.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
Remove the keyboard: 1. Remove the Phillips M2.5×6.5 screw that secures the keyboard to the computer. 2. Turn the computer right-side up with the front toward you and open the display. 3. Stand the computer on its left side. 4. Insert a thin non-conducting tool into one of the two keyboard release holes, and then press on the back of the keyboard until the keyboard disengages from the computer. NOTE: The keyboard icon 5. 44 indicates the point to apply pressure.
6. Lift the rear edge (1) of the keyboard, and then move the keyboard (2) toward the display panel. 7. Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard.
Top cover NOTE: The top cover spare part kit includes the TouchPad. Description Spare part number Ruby Red 682761-001 Sparkling Black 682763-001 Winter Blue 682762-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Remove the top cover: 1. Disconnect these cables from the system board: (1) Power button board ZIF cable (2) Speaker cable (3) TouchPad button board ZIF cable 2. Remove the three Phillips M2.5 x 6.5 screws under the keyboard: 3. Close the computer. 4. Turn the computer upside down, with the front toward you.
5. Remove the 15 Phillips M2.5 x 7.0 screws that secure the top cover to the computer. 6. Turn the computer right-side up, with the front toward you. 7. Open the computer. 8. Lift the left edge of the top cover (1) until the left side disengages from the base enclosure. 9. Remove the top cover (2) at an angle. Reverse this procedure to install the top cover.
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 682759-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Lift the speakers (4) to remove them from the top cover. Reverse this procedure to install the speakers. Power button board Description Spare part number Power button board (includes cable) 682751-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the power button board and cable. Reverse this procedure to install the power button board.
TouchPad button board Description Spare part number TouchPad button board (includes cable) 682753-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Carefully invert the TouchPad button board (1). 6. Release the ZIF connector to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board. 7. Lift the TouchPad button board away from the top cover (3). Reverse this procedure to install the TouchPad button board and cable.
3. Lift the TouchPad LED board on the right front corner (2) up and away from the top cover. 4. Remove the TouchPad LED board and cable. Reverse this procedure to install the TouchPad LED board and cable.
Display assembly Description Spare part number 43.9 cm (17.
2. Release the wireless antenna cables (2) from the clips and the opening in the base enclosure. NOTE: It may be necessary to release the USB board ZIF cable to remove the wireless antenna cables. CAUTION: Support the display when removing the following screws. Failure to support the display can result in damage to the display and other computer components. 56 3. Remove the four Phillips M2.5 × 6.5 screws (1) that secure the display to the computer. 4. Remove the display by lifting straight up (2).
5. 6. If it is necessary to replace the display bezel or any of the display subcomponents: a. Remove the plastic screw covers (1) and the two Phillips M2.5 × 3.5 screws (2) that secure the display bezel to the display. b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. c. Remove the display bezel (4). If it is necessary to replace the webcam/microphone module: a.
7. 58 b. Disconnect the webcam/microphone cable (2) from the webcam/microphone module. c. Remove the webcam/microphone module. If it is necessary to replace the hinge covers, to remove the display cable, or to remove the antenna cables: a. The hinge covers are held in place by the same screws as the previously removed bezel. b. Using a small tool to pry, remove the hinge covers.
8. If it is necessary to replace the display panel: a. Remove the four bottom Phillips M2.5 × 3.5 screws and the two top Phillips M2.5 × 2.5 screws that secure the display panel to the display enclosure. b. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is perpendicular to the display panel. c. Release the adhesive strip (2) that secures the display panel cable to the display panel, and then disconnect the display panel cable (3) from the display panel. d.
9. If it is necessary to replace the display hinges: a. Remove the four Phillips M2.0 × 3.0 screws (1) that secure the display hinges to the display panel. b. Remove the display hinges (2). 10. If it is necessary to replace the display panel cable: 60 a. Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure. b. Release the display panel cable from the clips (2) built into the display enclosure. c.
11. If it is necessary to replace the wireless antenna cables and transceivers: a. Release the wireless antenna cables from the clips (1) built into the display enclosure. b. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.) c. Remove the wireless antenna cables and transceivers. Reverse this procedure to reassemble and install the display.
8. Remove the keyboard (see Keyboard on page 43). 9. Remove the top cover (see Top cover on page 46). Remove the optical drive cable: 1. Disconnect the optical drive cable (1) from the system board . 2. Release the optical drive cable (2) from the clips built into the base enclosure. 3. Release the optical drive connector from the base enclosure by prying the clips (3) that secure the optical drive connector to the base enclosure. 4. Remove the optical drive cable from the base enclosure (4).
USB board Description Spare part number USB board (includes cable) 682752-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power connector cable Description Spare part number Power connector cable 682744-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
System board NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement thermal material.
Remove the system board: 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Optical drive cable (3) USB board cable (4) Power connector cable 2. Remove the Phillips M2.5 × 4.5 screw (1) that secures the system board to the base enclosure. 3. Lift the right side of the system board (2) until it rests at an angle. 4. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board.
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 637193-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Fan and heat sink NOTE: The fan and heat sink spare part kits include replacement thermal material. Description Spare part number Fan 680551-001 Heat sink for use only with computer models equipped with UMA video memory 680549-001 Heat sink for use only with computer models equipped with switchable discrete video memory 680550-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation.
4. Remove the fan and heat sink (4). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the base enclosure, heat sink, processor, and system board spare part kits.
3. Disengage the two clips that secure the fan to the heat sink and remove the heat sink (2) from the fan. Reverse this procedure to reassemble and install the fan and heat sink.
PCH heat sink Description Spare part number PCH heat sink 683843-001 Before removing the PCH heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
2. Remove the PCH heat sink by lifting straight up (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.
4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36). 8. Remove the keyboard (see Keyboard on page 43). 9. Remove the top cover (see Top cover on page 46). 10. Remove the system board (see System board on page 65). 11. Remove the heat sink (see Fan and heat sink on page 68). Remove the processor: 1.
5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility. 1. Start Setup Utility. 2. Use a pointing device or the arrow keys to select File > System Information. 3.
4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.
6 Specifications Computer specifications Metric U.S. Width 41.2 cm 16.23 in Depth 26.77 cm 10.5 in Height (front to back) 3.11 cm to 3.68 cm 1.23 in to 1.45 in Weight: 2.98 kg 6.57 lbs Dimensions: Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W 19 V dc @ 4.74 A or 19.5 V dc @ 4.
43.9 cm (17.3 in) display specifications Metric U.S. Height 21.7 cm 8.54 in Width 38.4 cm 15.12 in Diagonal 43.9 cm 17.3 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 cd/m2 (nits), typical Dimensions Pixel resolution 80 Pitch 0.197 mm × 0.197 mm Format 1600 × 900 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption (varies by display) 2.
Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 320 GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface type SATA SATA SATA SATA SATA Transfer rate 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec Security ATA security ATA security ATA security ATA security ATA security Dimensions Seek times (typical read, including setting) Single track 1.5 ms 1.0 ms 1.
Vibration (operating) 2.17 GRMS (5-700 Hz) Max Physical specifications Connector 7+15 pin SATA connector Weight < 88 g (3.
BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM Random access time BD < 230 ms DVD < 180 ms CD < 180 ms Cache buffer 4.
7 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the working computer. 2. As you add hardware and software programs, create system restore points. 3. As you add photos, video, music, and other personal files, create a backup of your system and personal information.
Creating the recovery media 1. Select Start and type recovery in the search field. Select Recovery Manager from the list. Allow the action to continue, if prompted. 2. Click Recovery Media Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 87 Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.
Tips for a successful backup ● Number backup discs before inserting them into the optical drive. ● Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences. To create a screen shot: 1. Display the screen you want to save. 2.
To restore, see Restoring specific files using Windows Backup and Restore on page 87. Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can restore the computer to a previous system restore point (created at an earlier date and time).
● If the recovery media do not work, you can obtain recovery discs for your system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are re-installed, but other software applications are not. Do not interrupt the process until it is complete, otherwise the recovery will fail.
To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 So
92 Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
9 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at www.hp.com/recycle.
Index A AC adapter 11 AC adapter, spare part numbers 20 action keys identifying 7 antenna locations 5 removal 61 spare part number 18, 22, 55, 61 Antenna Kit, spare part number 18, 22, 55, 61 audio, product description 2 audio-in (microphone) jack 10 audio-out (headphone) jack 10 B backups 84 base enclosure, spare part number 16, 22 battery removal 31 spare part numbers 16, 20, 31 battery bay 12 battery release latch 12 Blu-ray Disc (BD) ROM and DVD ±R/RW SuperMulti Double-Layer Drive specifications 83 Blu-
G graphics, product description grounding guidelines 25 guidelines equipment 28 grounding 25 packaging 27 transporting 27 workstation 27 1 H hard drive precautions 25 product description 1 removal 36 spare part numbers 16, 19, 36 specifications 81 hard drive bay, identifying 12 hard drive bracket, illustrated 19 hard drive bumper illustrated 19 Hard Drive Hardware Kit, spare part number 17, 19, 22, 36 hard drive light 11 HDMI port, identifying 10 heat sink removal 68 spare part numbers 21, 68 hinge remova
set requirements 90 spare part numbers 20 power lights, identifying 8, 11 power requirements, product description 3 processor removal 72 spare part numbers 16, 21, 72 processors, product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 1 internal media card 3 keyboard 3 memory module 1 microphone 2 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 4 serviceability
Windows Backup and Restore restoring files 87 Windows logo key, identifying 7 wireless antenna locations 5 removal 61 spare part number 18, 22, 55, 61 wireless light 8 wireless module compartment, identifying 12 wireless, product description 2 WLAN module removal 41 spare part numbers 17, 21, 41 workstation guidelines 27 Index 97
