Macintosh Performa computer Keyboard cable (permanently attached to the keyboard) Keyboard Computer power cord Mouse
Follow the instructions in this chapter to set up your computer and learn the basics. 1 Getting Started The illustration on the facing page shows all the equipment you will need to set up your computer and begin using it. Place your equipment on a sturdy, flat surface near a grounded wall outlet.
Plugging in the computer Before you plug your Macintosh into a wall socket, carefully read all the setup instructions in this chapter. Then, before you connect anything to your Macintosh, follow the instructions in this section to plug it in. The plug grounds the computer and protects it from electrical damage while you are setting up. When you are ready to begin, follow these steps: 1 Place the computer where you want it. Carry the computer with its screen facing you.
2 Plug the socket end of the power cord into the recessed power plug (marked with the symbol ≤) on the back of the computer. Make sure at least one end of the power cord is within easy reach so that you can unplug the computer when you need to. IMPORTANT To protect both yourself and the computer from electrical hazards, the computer should remain turned off until you are finished connecting its parts. Check the power switch at the back of the computer.
3 Plug the other end of the power cord into a three-hole grounded outlet or power strip. Socket end of the power cord Power cord plug WARNING This equipment is intended to be electrically grounded. Your Macintosh is equipped with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature.
Connecting the modem A modem is hardware that may already be installed inside your computer. The modem enables your computer to send and to receive faxes and telephone calls, to connect to the Internet, to access online services, and to communicate with other computer users. (To use the modem, you must also set up the appropriate software already installed on your Performa.) If your computer came with an internal modem and you want to connect the modem now, follow the next illustration.
You can use any standard phone cord to connect your internal modem connector to a phone jack. If you have only one phone jack, consider purchasing a line splitter at an electronics supply store. A line splitter enables you to plug your phone and modem into the same jack at the same time. Keep in mind that when your phone and your modem share a single phone line, you will not be able to use both pieces of equipment at the same time, even if they are attached to separate phone jacks.
2 Plug the keyboard cable into the ADB port marked with the ◊ icon on the back of the computer. V ADB port If you use a second monitor in addition to the one built into your computer, it may also have a port to which you can connect the keyboard or mouse. See the information that came with the monitor. 3 If you want to adjust the keyboard angle, lower the feet on the keyboard. To adjust the keyboard angle, lower the feet until they snap into position.
Adjusting the angle of the screen You can adjust the angle of the screen to avoid glare and reflections by using the computer’s tilt-and-swivel base. Turn the computer to either side or tilt it slightly back or forward. For more information on setting up your office for comfort and safety, see Appendix A, “Health, Safety, and Maintenance Tips.
Turning the computer on for the first time To turn the computer on for the first time, follow these steps: 1 On the back of the computer, press the side of the power switch marked with the symbol i. Once you turn on the main power with the power switch, you can leave it on. From now on, you’ll be starting up and shutting down your computer using the Power key on the keyboard.
3 Listen to the instructions on your screen. You will see a “welcome screen” that gives you a choice about what to do next. You choose by clicking one of the buttons in the Launcher. m If you don’t know how to use a mouse, press the letter M on your keyboard for an on-screen program that teaches you how to use the mouse. m If you’re new to the Macintosh but familiar with how to use a mouse, click the Tutorial button to go through the Performa Tutorial, a program that teaches how to use your computer.
If you see a blinking question mark, or nothing at all, see the next section, “Problems Starting Up?” (Note: Most computer screens have a slight black border around them.) Problems starting up? If the screen is dark, check these items to see if you can identify the problem: m Is the computer turned on? The power-on light on the front of the computer should be on. Make sure the side of the power switch marked with the symbol i (on the back of the computer) is pressed in.
What’s next? Congratulations! You’ve finished setting up your computer. Now continue with one of the following steps: m If you are new to the Macintosh, see the next section, “Learning the Basics.” m If you are an experienced Macintosh user, turn to Chapter 2, “Getting Help,” to learn about Macintosh Guide, your main source of information when you’re working with the Macintosh.
Learning the basics in the Performa Tutorials Read this section if you haven’t already gone through Mouse Skills or the Tutorial that appeared on your screen when you first turned on your computer, or if you want to go on to Part 2 of the Tutorial. These programs teach you the basic skills you need to use your computer. To start the Performa Tutorial, Tutorial Part 2, or Mouse Skills once you are past the introductory “welcome screens,” follow these steps: 1 Slide your mouse along your mouse pad or desk.
2 Move the mouse so that the arrow (8) is over the picture of the particular tutorial you want to take. If you don’t see the Performa Tutorial, Tutorial Part 2, or Mouse Skills pictures on your screen, put the arrow on the word “Learning” and click (press and release) the mouse button. If you run out of room on your mouse pad or desk while moving the mouse, pick up the mouse and place it where there’s more room. (The arrow on the screen moves only when the mouse is in contact with the mouse pad or desk.
Reviewing the basics You can use the following illustrations to review the elements you use on your screen to do work with your computer. Icons Menu Window Menus The strip across the top of the screen is called the menu bar. The symbols and words in it represent menus of commands. To open a menu, place the pointer on the symbol or word for the menu and press the mouse button. Guide menu To find an answer to a question, look in the Guide (h) menu.
Icons Icons are small pictures that represent disks, programs, documents, and folders. You can double-click any icon to open it and see what it contains. This icon represents your computer’s internal hard disk. Icons like this one represent application programs, which you use to create documents and do other work. Icons like this one represent documents, which you can create and edit. Icons like this represent folders. A folder contains other icons.
Turning the computer off To turn the computer off using the Power key on the keyboard, follow these instructions: 1 If the computer is in sleep mode, press the Power key (or any other key on the keyboard except Caps Lock) to wake it. 2 Press and hold the Power key on the keyboard for about 2 seconds. The following dialog box appears on the screen: 3 Press the Return key on the keyboard (or click the Shut Down button in the dialog box).
If you can’t shut down your computer If a problem with the computer prevents you from using the Power key on the keyboard or choosing Shut Down—for example, if the computer “freezes” so that the pointer does not respond to the mouse—you can turn off the computer by pressing the power switch on the back of the computer. Use this method only if you cannot choose Shut Down or press the Power key following the instructions in the previous section, “Turning the Computer Off.
Where to find answers When you have questions about using your Macintosh, there are several places you can look for answers. In this book Macintosh Performa User’s Man ual Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment. In the Guide menu The Guide menu (marked with the h icon) is your main source of information about the Macintosh. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book.
Use the instructions in this chapter to learn about the help available to you in the Guide menu. 2 Getting Help The Guide menu is your main source of information when you’re working with your computer. The menu is identified by a question mark (h) in the upper-right corner of the screen.
Getting answers to your questions When you have a question while working with your computer, you can get the answer by choosing Macintosh Guide from the Guide menu. 1 Pull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program. A checkmark in the menu indicates that the Finder is the active program. 2 Pull down the Guide menu (marked with the h icon) and choose Macintosh Guide. The Macintosh Guide window appears.
3 Notice the three buttons at the top of the window: Topics, Index, and Look For. Macintosh Guide gives you three ways of finding information: m Topics lets you choose from a list of general subjects; it is like the table of contents in a book. m Index lets you choose from an alphabetical list of more specific subjects; it is like the index in a book. m Look For lets you search for information related to a specific word or phrase that you type.
2 In the list of topics, click “Customizing Your Computer.” When you click any topic area, a list of related questions appears on the right side of the Macintosh Guide window. To get instructions, click a question… …and then click OK. 3 Click the question “How do I set the time and date?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to return to the main Macintosh Guide window, click this button.
Getting answers with the Index button 1 In the Macintosh Guide window, click the Index button. An alphabetical list of subjects appears on the left side of the window. Slider Scroll bar 2 Scroll through the alphabetical list until the phrase “background pattern” is visible. You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list. 3 Click the phrase “background pattern” in the alphabetical list.
4 Click the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to return to the main Macintosh Guide window, click this button. 5 Click here to see the next step (if there is one). Read and follow the instructions in the window. Macintosh Guide provides step-by-step instructions to answer the question you selected.
Getting answers with the Look For button 1 In the Macintosh Guide window, click the Look For button. A small box appears on the left side of the window, where you can type text. To activate the text box, click here. Type a word or phrase in the text box… …and then click here. 2 Click the arrow button to activate the text box. 3 Type “sound” in the text box and then click Search.
4 Click the question “How do I change the alert (beep) sound?” and then click OK. Or double-click the question. A small window appears with instructions for you to follow. If you want to close Macintosh Guide, click here. Click here to see the next step (if there is one). 5 Read and follow the instructions in the window. Macintosh Guide provides step-by-step instructions to answer the question you selected.
Tips for using Macintosh Guide Here are a few tips for using Macintosh Guide effectively: m Macintosh Guide is available only when you are in the Finder—the desktop area where you can see the icons of disks, folders, and files. (Other programs may also have help available in the Guide menu, however.) If you don’t see Macintosh Guide in the Guide menu, pull down the Application menu (to the right of the Guide menu) and choose Finder.
Identifying what’s on your computer screen Sometimes you’ll see an unfamiliar item on the screen and ask yourself, “What’s that?” You can get an answer by using a Macintosh feature known as Balloon Help. Balloon Help explains the function of icons, menus, commands, and other items on the Macintosh screen in balloons like those you see in comic strips. Follow these steps to use Balloon Help: 1 Pull down the Guide menu (marked with the h icon) and choose Show Balloons.
Learning useful shortcuts You can perform many tasks in the Finder more quickly if you use keyboard or mouse shortcuts. For example, instead of clicking an icon and choosing Open from the File menu, you can simply double-click the icon to open it. Follow these steps to learn keyboard and mouse shortcuts: 1 Pull down the Guide menu (marked with the h icon) and choose Shortcuts. The main Macintosh Shortcuts window appears. 2 Click one of the category buttons.
3 Read about the shortcuts available for the category you selected. Click the right arrow in the lower-right corner of the window to display the next window (if there is one). 4 32 Chapter 2 When you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortcuts window. Or click the close box in the upper-left corner to close the window.
Read this chapter for information on expanding your computer system with additional hardware and using special features of your computer. 3 Expanding Your Computer and Using Special Features Read this chapter to learn how to connect additional equipment to your Macintosh. You can expand your computer system by connecting additional hardware (such as a printer, modem, or scanner) or by connecting to a network.
Built-in microphone Color display Your built-in monitor can display thousands of colors. CD-ROM drive (optional) Floppy disk drive C CD-ROM drive - Sound control buttons Open/Close button Use these buttons to change the volume of the computer’s sound. ¸ Screen control buttons Use these buttons to lighten or darken your screen. P Power key Use this key to turn your computer on and off.
g SCSI port Power switch ≤ Power socket V PCI card access cover Video input card (optional) External video connector (optional) Apple Desktop Bus (ADB) port Communication card access cover [ Printer port - Sound output port W Modem port ≈ Sound input port Internal hard disk drive TV tuner card (optional) F Security lock port PCI card access cover Covers port for optional 6.88-inch long PCI (peripheral component interconnect) slot expansion card, such as a video editing card.
Using the sound control buttons on your computer There are two sets of buttons on the front of your Macintosh. The set on the right (marked with the - icon) is for sound control. You can use these buttons to increase or decrease the volume of the sound your Macintosh plays: m Press the button on the right to make the sound louder. m Press the button on the left to make the sound softer.
Using the screen control buttons on your computer You can adjust the level of light and dark on the screen of your built-in monitor by using the screen control buttons on your computer (marked with the ¸ icon). m Press the button on the right to lighten your screen. m Press the button on the left to darken your screen. ¸ Screen control buttons You can also use the Monitors & Sound control panel, in the Control Panels folder in the Apple (K) menu, to control the level of light and dark on the screen.
Using the built-in microphone Your Macintosh comes with a built-in microphone for recording live sounds. The microphone is highly sensitive. Once you’ve turned it on (which you do with a sound-recording application program), it can pick up sounds within a range of several feet. For information on recording sound, see the “Sound” topic of Macintosh Guide, available in the Guide (h) menu. Built-in microphone WARNING Do not stick any small objects into the built-in microphone.
Connecting external SCSI devices (such as a scanner or external hard disk) Your computer has a port for connecting devices that use the Small Computer System Interface (SCSI, pronounced “skuh-zee”). SCSI devices commonly used with the Macintosh include hard disk drives, CD-ROM drives, scanners, some printers, and tape or cartridge backup drives. The SCSI port permits high-speed communication between the computer and the device. The SCSI icon appears below the port on the computer’s back panel.
Before you connect a device Before you connect a SCSI device to your Macintosh, be sure to complete these tasks: m Make sure each SCSI device connected to your Macintosh has its own, unique ID number from 0 to 6. The computer itself (the main logic board) has ID number 7 and the internal CD-ROM drive has the ID number 3, making ID numbers 0, 1, 2, 4, 5, and 6 available for additional SCSI devices. Make sure other SCSI devices you add to the chain do not use ID numbers 3 or 7.
IMPORTANT The total length of the cables in a SCSI chain should not exceed 6 meters (20 feet). SCSI cables must have a 110-ohm impedance. For best results, use SCSI cables manufactured by Apple Computer. m Make sure that the last (or only) device in the SCSI chain has a terminator. Make sure that no other external SCSI device has a terminator. To ensure accurate transmission of information, a terminator must be at each end of a SCSI chain.
Connecting a SCSI device Use these general instructions in conjunction with the instructions that came with your SCSI device: 1 Turn off your Macintosh. 2 Make sure the SCSI device is switched off. WARNING Do not connect or disconnect any device while the device or your Macintosh is turned on. Doing so could damage the device, your computer, or both. 3 Use a SCSI cable to connect the device either to the computer’s SCSI port or to the last SCSI device already in the chain.
Expanding memory For information on increasing your computer’s memory, see Appendix E, “Installing Additional Memory.” Adding an Ethernet card or a second monitor If you purchase an Ethernet card or another monitor for your computer, see Appendix D, “If You Purchase Additional Equipment,” for more information.
Read this chapter to learn how to work with application programs and protect the information on your disks. 4 Using Programs and Backing Up Disks Your computer came with several application programs already installed. You can open these programs by clicking their buttons in the Launcher. Backup copies of all your computer’s preinstalled application programs exist on the Macintosh Performa CD: Performa Software that came with your computer.
Installing application programs You may want to buy and install additional application programs. See the manuals you receive with these programs for instructions on installing and using them. To use your programs most effectively, follow these guidelines: m Read the manuals you received with the program if you have problems using it. m Put only one copy of each program on your hard disk. Having more than one copy can cause errors.
Installing programs from a floppy disk In most cases, you’ll install an application program on your internal hard disk from floppy disks that contain the program. The following illustration shows how to insert a floppy disk into your computer’s floppy disk drive. Insert the floppy disk, metal end first, into the floppy disk drive of your computer. For instructions on how to eject floppy disks, see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.
Working with several programs at a time You can open as many application programs and desk accessories as your computer’s memory allows. All open programs are listed in the Application menu at the right end of the menu bar. You can find out which program is active and which other programs are open by pulling down the Application menu. The name of the active program (the one you’re using right now) has a checkmark next to it, and its icon appears in the menu bar.
Increasing memory available to run applications A computer function called virtual memory allows you to open several applications and windows at the same time by creating extra random-access memory (RAM) on your computer’s hard disk. Virtual memory, however, can also result in slightly slower performance. See the “Memory” topic of Macintosh Guide, available in the Guide (h) menu, for more information. IMPORTANT Your computer comes with virtual memory turned off.
Restoring the information on your hard disk Your computer’s hard disk comes with valuable information already stored on it, including system software and some application programs. If information on your hard disk becomes damaged or lost, you can restore it if you have a backup copy of the information. The Macintosh Performa CD: Performa Software contains copies of all the system software and application programs that came with your computer.
Read this chapter for information about your computer’s built-in CD-ROM drive. 5 Using the Built-in CD-ROM Drive This chapter provides information on the CD-ROM drive (also called a CD-ROM player). Refer to Appendix A, “Health, Safety, and Maintenance Tips,” for information on the proper handling of these discs. Your internal CD-ROM (compact disc read-only memory) drive for Macintosh computers works with CD-ROM discs, standard audio compact discs (CDs), and single-session or multisession Photo CDs.
Inserting a CD-ROM disc Follow these instructions to insert a CD-ROM disc into your CD-ROM drive. Then follow the instructions provided with your disc, as well as the instructions in this manual. WARNING It is not recommended that you use small (8 cm) discs with your computer. Because your computer is designed to tilt and swivel on its base, small discs may not stay properly seated in the CD-ROM drive.
4 Push the tray in, or press the Open/Close button, to close the tray. In a few moments, an icon for the CD-ROM disc appears on your screen. Ejecting a CD-ROM disc Follow these instructions to open the tray and eject a CD-ROM disc from your computer. IMPORTANT You may not be able to eject a disc if it is being shared. To turn off file sharing, use the Sharing Setup control panel. 1 Open the tray. There are several ways to open the tray of your CD-ROM drive.
If no CD-ROM disc icon appears on your screen: m Press the Open/Close button for your CD-ROM drive. 2 Take the CD-ROM disc out of the tray. Store your disc in a safe place, away from heat, dust, and moisture. 3 Push the tray in, or press the Open/Close button, to close the tray. To avoid possible damage to the tray or the CD-ROM drive, keep the tray closed when you are not using it.
Standard file formats You can use CD-ROM discs with these standard file formats: m HFS (Hierarchical File System)—the standard format used by the Macintosh. m ISO 9660—the International Standards Organization’s file format for CD-ROM discs. This format has been adopted by many CD manufacturers to make their discs compatible with a variety of computers. It is also the format that allows you to use Photo CDs in your CD-ROM drive. m The High Sierra format, a predecessor of the ISO 9660 format. m Photo CDs.
Playing audio CDs With your CD-ROM drive and your computer’s built-in speaker, you can play audio compact discs (CDs) or audio tracks on CD-ROM discs. You can also attach headphones or speakers to the computer to listen to audio CDs and audio tracks. See the illustrations in Chapter 3 for information on where to connect sound equipment to your computer. To start, stop, and otherwise control audio discs, use the AppleCD Audio Player program, available in the Apple (K) menu.
You can do many things with the images on your Photo CDs: m Open and view the images individually on your computer screen. m View the images on your computer screen in a series, as you would view a slide presentation. m Copy and save the images, print them, paste them into word-processing documents or other documents that accept graphics, and edit them with a graphics application program.
Before viewing the contents of a Photo CD Normally, you open Photo CD images with the SimpleText program that came with your computer. If you wish, you can use a graphics or image-editing program instead of SimpleText to open images. For instructions, see the “CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h) menu. If you use SimpleText to view high-resolution images, you should increase the amount of memory that SimpleText uses.
Consult this chapter if you experience problems using your computer. 6 Troubleshooting When you have questions If you want to know how to do a particular task with your computer, refer to Macintosh Guide in the Guide (h) menu. For instructions on using Macintosh Guide, see Chapter 2 of this manual. If you have trouble While you’re using your computer, you may occasionally see a bomb icon or an error message, or the pointer (8) may “freeze” on the screen.
WARNING If you have a problem with your computer and nothing presented in this chapter solves it, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance. If you attempt to repair the computer yourself, any damage you may cause to the computer will not be covered by the limited warranty on your computer.
If you need repair service, consult the service and support information that came with your computer for instructions on how to contact an Appleauthorized service provider or Apple for assistance. If you know the problem is with a program not published by Apple, call the program’s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher’s phone number.
4 If your computer still doesn’t restart, turn off your computer with the power switch, wait at least 10 seconds, and then turn it on again. If you suspect that the problem is with other equipment, such as a printer or an external hard disk that’s attached to your computer, turn that equipment off for 10 seconds or longer, then turn it on again and restart the Macintosh. Rebuild your desktop A process known as “rebuilding the desktop” helps your Macintosh keep track of data on your startup disks.
6 Restart your computer while holding down the Command (x) and Option keys. Hold down the x and Option keys until you see the dialog box that asks if you’re sure you want to rebuild your desktop file. When the dialog box appears, you can release the keys. 7 Click OK. The desktop is rebuilt. IMPORTANT Do not stop the desktop-rebuilding process. Doing so could corrupt your system files. 8 Open the Extensions Manager control panel by choosing Control Panels from the Apple (K) menu.
m The Macintosh is not getting power. Check that the computer’s power cord is firmly connected to the computer and plugged into a grounded electrical outlet, and that the outlet has power. If you are displaying video from your computer on a television screen, it is normal for your computer monitor to be dark. The screen image is off center. If the picture on your screen appears to be off center, use the centering controls on the back of the computer to adjust it.
Shut down your computer, turn off all external SCSI equipment, and disconnect the first SCSI device in the chain from your computer’s SCSI port. Then restart the computer. If the computer starts up after you disconnect your SCSI equipment, refer to the manuals that came with the equipment and to Chapter 3 of this manual for information on the proper way to connect SCSI equipment and assign SCSI ID numbers.
A “sad Macintosh” icon appears and the computer won’t start up. This icon indicates that your Macintosh cannot start up because of a problem with the system software or the computer hardware. Eject any floppy disks by turning off the computer and then holding down the mouse button while you turn the computer on again. Try starting up with the Macintosh Performa CD : Performa Software.
m If the hard disk is your startup disk, start your computer with the Macintosh Performa CD: Performa Software. (For instructions on how to start up your computer from the CD-ROM disc, see “Starting Up From a CD-ROM Disc” in the section “Repairing a Damaged Disk” later in this chapter.) Then follow the instructions in “Repairing a Damaged Disk” later in this chapter to test your startup hard disk and repair any damage.
m When formatting floppy disks on a DOS computer for use in a Macintosh, you need to format standard double-sided disks as 720K disks and highdensity disks as 1440K disks. Double-sided disks formatted in 1440K format and high-density disks formatted in 720K format may not work in a Macintosh. If you think your DOS floppy disk might have a format that doesn’t work in a Macintosh, use a DOS computer to copy the contents of the disk onto a properly formatted disk. You can’t eject a floppy disk.
You can’t start an application program or it quits unexpectedly. Or, when you try to open a program, you see a message that not enough memory is available. One of the following is probably the cause: m The Macintosh ran out of memory. Quit the programs that you have open and then open the program you want to use, or restart your Macintosh. Use the Memory control panel to turn on virtual memory.
A dialog box with a bomb appears. There is a software problem. m Write down what you were doing when the message appeared, and write down the text of the message. m Restart your Macintosh. (See “Start Over” in the section “If You Have Trouble” earlier in this chapter for instructions.) Most software problems are temporary, and restarting usually corrects the problem. m If the problem recurs, check the startup disk and application program you were using when the dialog box appeared.
m If the bomb only occurs in one application program, try reinstalling the program from the original disks. If reinstalling doesn’t solve the problem, contact the manufacturer of the program. m If the problem recurs, you may need to reinstall system software. See Chapter 7, “Installing or Reinstalling Your Software,” for instructions. The pointer (8) doesn’t move when you move the mouse. One of the following situations is probably the cause: m There is a software problem.
Typing on the keyboard produces nothing on the screen. One of the following is probably the cause: m You haven’t selected any text or set the insertion point (i). Make sure the program you want to type in is the active program. Then place the pointer (8) in the active window and click to set an insertion point (i) or drag to select text (if you want to replace the text with your typing). m If the computer beeps every time you press a key, Easy Access is probably turned on.
You can’t open a document, or you see a message that an application program can’t be found. m Some documents can be opened by more than one application program. Try starting a program that you think might be able to open the document, then choose Open from the program’s File menu to try to open the document. m Purchase and install the correct software to use the document, or find out if the creator of the document can convert it to a form that one of your programs can use.
You experience problems using a document from a DOS computer. If you can’t open a DOS document using a Macintosh program, try the following: m Open the document from within the program by choosing Open in the program’s File menu. m Use the PC Exchange control panel (in the Control Panels folder in the Apple [K] menu) to specify which Macintosh program will open the document.
You see a message that your application program can’t be opened because a file can’t be found. Macintosh programs designed specifically for the PowerPC microprocessor (also called “native” applications) use special files called shared libraries. Any necessary shared libraries should be installed automatically when you install these special Macintosh programs. Follow the directions that came with your program to reinstall the program.
Solutions to CD-ROM problems Problems using the CD-ROM drive The CD-ROM drive icon does not appear on the screen. m If you have other SCSI devices attached to your computer, make sure that each device has a unique SCSI ID number (your CD-ROM drive has SCSI ID 3). Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers. m If you reinstalled the CD-ROM software, make sure to restart your computer after you reinstall the software.
The tray of your CD-ROM drive won’t open. If a CD-ROM disc icon appears on your screen: m Drag the disc icon to the Trash, or select it and choose Put Away from the File menu. (Note: You won’t lose information on the CD by dragging its icon to the Trash. Don’t select the disc icon and then choose Eject Disk from the Special menu.) If the AppleCD Audio Player is active, choose Eject CD from the File menu.
Problems using CD-ROM discs You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop. m Make sure that the disc label is facing up and the disc is centered in the tray. If you are using a small (8 cm) disc, make sure your computer is as level as possible, the disc is centered within the inside ring on the tray, and you don’t tilt or swivel the computer while the small disc is in the drive. m Make sure the tray is closed all the way. m Try restarting your computer.
m The disc may use a format that the Macintosh cannot recognize. Ask the disc’s manufacturer for a disc that a Macintosh can recognize. Your computer ejects a CD-ROM disc without giving you any error message. m Make sure the disc is flat in the tray and the disc label is facing up. IMPORTANT If you’re using a small (8 cm) disc, make sure it’s centered within the tray’s inner ring and the computer is absolutely level (you have not tilted or swiveled the computer to adjust the angle of the screen).
Problems using ISO 9660 or High Sierra discs You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format. m Discs in the ISO 9660 and High Sierra disc formats have version numbers attached to file names. Some application programs need these version numbers in order to work with files. To make the version numbers available to programs on your computer, follow these instructions. Drag the CD icon to the Trash. When the tray opens, hold down the Option key and push the tray back in.
While playing an audio track on a CD-ROM disc that combines audio tracks and data, you double-click the disc icon and the audio track stops playing. m You can’t open data files on a CD-ROM disc and listen to audio tracks on that disc at the same time. You are unable to record sound from an audio CD. m You may need to reset the sound options in the Monitors & Sound control panel. Refer to the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.
If your computer’s performance decreases If you notice a decrease in your computer’s speed and general performance after you install special software (a control panel, system extension, or custom utility), it may be because the software is not compatible with Macintosh computers built with the PowerPC microprocessor. m To find out if a system extension or control panel is the problem, hold down the Shift key while you restart the computer. This temporarily turns off control panels and extensions.
Solving printer problems The following suggestions should work for all printers. (Note: Also refer to the manual that came with the printer.) m Make sure that the printer driver for your printer is turned on in the Extensions Manager control panel (in the Control Panels folder in the Apple [K] menu). To find out the name of the printer driver—for example, LaserWriter—refer to the documentation that came with your printer.
System Folder on your hard disk and then click OK. If you use the printer driver that came with the printer, see the manuals that came with the printer for instructions on reinstalling it. Repairing a damaged disk If you see a message reporting that a disk is damaged or unreadable, you may need to repair the disk.
Starting up from a CD-ROM disc To test, repair, or initialize a hard disk, or to install system software on a hard disk, you need to start up your computer from another disk. You can start up your computer using the Macintosh Performa CD: Performa Software, a compact disc that came with your computer. The procedure for starting up from the CD varies, depending on the condition of the system software on your hard disk. To find out which procedure to use, you must turn on your Macintosh.
3 Push the tray in, or press the Open/Close button, to close the tray. 4 Hold down the C key on your keyboard while you choose Restart from the Special menu. Continue to hold down the C key until you see the “Welcome to Macintosh” message. Checking for damage on your hard disk You can test a hard disk for damage with the Drive Setup program, which is on the Macintosh Performa CD: Performa Software that came with your computer. 1 Start up your computer from the Macintosh Performa CD: Performa Software.
If the test reveals a problem, you may be able to correct it by using Disk First Aid or another disk repair program (see the instructions in the next section), or you may need to reinitialize the disk (see the section “Initializing a Hard Disk” later in this chapter). Consult an Apple-authorized service provider for assistance if necessary.
4 Click Repair to begin testing and repairing the disk. You can’t repair the startup disk or the disk that contains the Disk First Aid program, but you can test these disks by clicking Verify. If the program reveals a problem with either of these disks, start up the computer from another disk so that you can repair the damaged disk. If you want to test and repair another disk, click its icon and then click Repair. 5 When testing and repair are done, choose Quit from the File menu.
Initializing a hard disk The hard disk inside your computer was initialized (formatted for use) at the factory, so you shouldn’t need to initialize it. You need to initialize a hard disk only if one of the following is true: m You purchase an uninitialized hard disk from another manufacturer. m Your hard disk is damaged and can’t be repaired. If a hard disk needs to be initialized, the disk’s icon does not appear on the desktop when you start up the computer using another disk.
3 In the list of drives, click the disk you want to initialize. Click the drive you want to initialize... ...then click Initialize. 4 Click Initialize to initialize the hard disk. 5 Click Quit when you see a message reporting that initialization was successful. If a message reports that initialization failed, try again. If initialization fails a second time, take the disk to your Apple-authorized service provider for repair.
Consult this chapter if you have problems with your computer that require you to reinstall the computer’s software. 7 Installing or Reinstalling Your Software System software is the set of programs and other files that your computer uses to start itself up, keep track of your files, and run the application programs you use. System software is kept in the System Folder. When you turn on your computer, it looks for a startup disk, which is a disk that contains the system software.
If this icon appears, first try testing your startup hard disk and repairing any damage. To do this, follow the instructions in “Repairing a Damaged Disk” in Chapter 6. If repairing the disk doesn’t help, you may need to reinstall system software, following the instructions in this chapter. When to use the Macintosh Performa CD: Performa Software You reinstall your computer’s software by using the Macintosh Performa CD: Performa Software, a compact disc that came with your computer.
If you see a blinking question mark on the screen The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk. Note: If you don’t see a blinking question mark, go to “If You See the Macintosh Desktop.” 1 Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray. 2 Place the Macintosh Performa CD: Performa Software in the tray with the disc label facing up. Make sure the disc is lying flat in the tray.
If you see the Macintosh desktop 1 Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray. 2 Place the Macintosh Performa CD: Performa Software in the tray with the disc label facing up. Make sure the disc is lying flat in the tray. 3 Push the tray in, or press the Open/Close button, to close the tray. 4 Hold down the C key on your keyboard while you choose Restart from the Special menu. Continue to hold down the C key until you see the “Welcome to Macintosh” message.
Reinstalling your system software Software can sometimes develop problems and may need to be replaced. Restore System Software is a program that reinstalls the system software that was on your computer when you purchased it. Note: When you use the Restore System Software program, only system software (all the Apple programs that run the computer) is reinstalled. All other programs and documents remain on your hard disk.
3 Click the Continue button, or press the Return key on your keyboard. Restoring begins. A status box appears and keeps you informed of progress during the restoring process, which takes several minutes. 4 When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard. In a few moments, the Macintosh desktop with the Launcher appears on your screen: Your screen may look slightly different from this one.
7 In the Launcher that appears on your screen, click the Guided Tour button. 8 When the Restoring Performa Software screen appears, click the Continue button or press the Return key on your keyboard. 9 When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard. In a few moments, the Macintosh desktop with the Launcher appears on screen (just as in step 4). You have successfully restored Apple software to your hard disk.
To restore all the software that came with your computer: 1 Click the Restore All Software icon in the Launcher window. 2 In the dialog box that appears, click the Continue button, or press the Return key on your keyboard. Restoring begins. A status box appears and keeps you informed of progress during the restoring process, which takes several minutes. 3 When you see a message that the software was restored successfully, click the Restart button or press the Return key on your keyboard.
4 Insert the Macintosh Performa CD: Guided Tour that came with your computer into the CD-ROM drive. The Macintosh Performa CD: Guided Tour reinstalls the software programs that you may have seen before when you first turned on your computer. (You should reinstall these in case you need to refer to them again.) 5 Hold down the C key on your keyboard while you choose Restart from the Special menu. Continue to hold down the C key until you see the “Welcome to Macintosh” message.
Copying files from the CD to your hard disk The Macintosh Performa CD: Performa Software has a folder on it named Hard Disk Files. You can copy any file in this folder by dragging the file to your hard disk.
Read this appendix for important health and safety instructions, as well as tips on keeping your computer in good working order. Appendix A Health, Safety, and Maintenance Tips For your own safety and that of your equipment, follow all the instructions in this chapter. Keep these instructions available for reference by you and others.
Musculoskeletal discomfort As with any activity that involves sitting for long periods of time, using a computer can make your muscles sore and stiff. To minimize these effects, set up your work environment carefully, using the guidelines that follow, and take frequent breaks to rest tired muscles. To make working with your computer more comfortable, allow enough space in your work area so that you can change position frequently and maintain a relaxed posture.
Eye fatigue Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time. This problem occurs because the eye muscles must work harder to view an object that’s closer than about 20 feet (6 meters). Improper lighting can hasten the development of eye fatigue. Although eye fatigue is annoying, there’s no evidence that it leads to permanent damage.
You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you may lower the desktop to eliminate the need for a footrest. Another option is to use a desk with a keyboard tray that’s lower than the regular work surface. m Position the mouse at the same height as your keyboard.
Avoiding fatigue m Change your seated position, stand up, or stretch whenever you start to feel tired. Frequent short breaks are helpful in reducing fatigue. m Use a light touch when typing or using a mouse and keep your hands and fingers relaxed. m Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.
Safety instructions For your own safety and that of your equipment, always take the following precautions.
Handling your computer equipment Follow these guidelines for handling your computer and its components: m When setting up your computer, place components on a sturdy, flat surface, and carefully follow all setup instructions. m When connecting or disconnecting a cable, always hold the cable by its connector (the plug, not the cord). m Turn off your computer and all its components before connecting or disconnecting any cables to add or remove any component.
Handling the built-in monitor Follow these procedures for handling the built-in monitor: m Turn down the screen brightness control if you leave the computer turned on for extended periods. If the brightness is not turned down, the image on the screen could “burn in” and damage the screen. You can also use a “screen saver” program, which dims or varies the image on the screen when the computer has been idle for a specified period of time.
Handling floppy disks Store disks at temperatures between 50° F and 125° F. Do not use a pencil or an eraser on a disk or disk label. Keep disks dry. 125° F (52° C) 50° F (10° C) Do not touch the exposed part of the disk behind the metal shutter. Keep disks away from magnets. Avoid exposing disks to extremely hot temperatures. Handling CD-ROM discs Keep these important safety instructions in mind as you use CD-ROM discs: m Hold a disc by the edges or by one edge and the center hole.
m To avoid damage to your discs, keep these points in mind: Do not expose discs to direct sunlight. Do not write on discs. Do not spill liquids on discs. Do not put tape on discs. Do not scratch discs. Do not get dust on discs. Other important safety instructions to keep in mind as you use your CD-ROM drive: m Position your computer so that when the tray opens, it doesn’t bump into anything. m Do not leave the disc tray open.
The tray on your CD-ROM drive automatically closes when you shut down your computer. You may want to open the tray and take out your CD-ROM disc before shutting down. Ejecting a disk For instructions on ejecting any disk (a floppy disk, a CD-ROM disc, or a removable media disk), see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.
Cleaning your equipment Follow these general rules when cleaning the outside of your computer and its components: m Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid getting moisture in any openings. m Don’t use aerosol sprays, solvents, or abrasives. Cleaning the computer case To clean the case, do the following: 1 Turn off the computer completely and then disconnect the power plug. (Pull the plug, not the cord.
2 Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it. If the mouse is locked, see the next section, “Locking and Unlocking the Mouse,” for instructions on how to unlock it. 3 Turn the mouse right-side up with one hand and catch the ring and the ball with your other hand. 4 Clean the three small rollers inside the mouse with a cotton swab moistened with water. Rotate the rollers to clean all around them.
Locking and unlocking the mouse Some mouse devices can be locked so that the ball can’t be removed. A locking mouse has a small hole on the plastic ring. To lock the mouse, follow these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. Insert a straightened paper clip into this hole. (The hole may be located here on your mouse.) 2 Press down on the paper clip while you turn the ring clockwise. Turn the ring a very short distance, until it stops.
To unlock the mouse, follow these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. Insert a straightened paper clip into this hole. (The hole may be located here on your mouse.) 2 Press down on the paper clip while you turn the ring counterclockwise. Turn the ring a very short distance. When the recessed area on the ring is lined up with the recessed area surrounding the ring, the mouse is unlocked.
Read this appendix for instructions on installing an expansion card in your computer. Appendix B Installing an Expansion Card Expansion cards are printed circuit boards that can be installed in your computer to give it special features, such as enhanced video capabilities, networking and communications, and additional processing power. Your Macintosh has slots available for three different kinds of expansion cards: m a PCI (peripheral component interconnect) slot for a 6.
You can also install the following additional expansion cards in your Macintosh: m the Apple External Video Connector kit that allows video mirroring on an external monitor m a TV tuner card that allows you to watch TV on your Macintosh Other video cards that let you perform video editing and other functions may also be available for your computer. This appendix contains instructions for installing a PCI card or a communication card.
Installing an expansion card involves three procedures: m opening the computer m inserting the card into a specific slot or socket m closing the computer Opening the computer IMPORTANT To avoid generating static electricity that may damage components, do not walk around the room until you have completed the installation of the expansion card or memory and closed the computer. Additionally, move the logic board as little as possible while it is outside the computer case.
4 Remove the three screws from the computer’s back panel with a screwdriver. Leave the power cord plugged in for now. You’ll unplug it later. Remove these screws. 5 With your fingertips, find the two latches on the underside of the computer’s case. Locate the two latches on the underside of the computer’s case with your fingertips. 6 120 Appendix B Pull gently on the latches.
7 Swing the panel up and slip it out. Set the panel aside. Pulling gently, swing the panel up, and slip it out. 8 Touch any flat area on the exposed metal plate to discharge static electricity. Always do this before you touch any parts, or install any components, inside the computer. This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge. Touch any metal on the exposed metal plate.
9 Unplug the power cord from your computer. You can unplug the power cord now that you discharged static electricity in the previous step. Unplug the power cord from the back of the computer. 10 Gently pull down on the wire handle and swing it out to unlock it from its storage position. Then grasp the handle and pull the logic board out of the computer. The vertical plate and the logic board to which it’s attached slide all the way out of the computer.
11 Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end of the board on a thick magazine or a thin book to protect the components underneath. Illus trati on W orld New s Vol. 1, N o. 1 Rest the logic board on a clean, flat, stable surface. Place a thick magazine under this end of the logic board to help protect the components underneath.
Installing a PCI card This section contains instructions for installing a PCI card. PCI cards for your computer must not be longer than 6.88 inches. Use these instructions in conjunction with the instructions that come with your PCI card: 1 Unscrew the retainer clamp screw from the front of the vertical plate, while holding the clamp in place in back of the vertical plate. Try not to let the retainer clamp fall onto the logic board.
3 If your PCI card has ports for connecting equipment, remove the plastic access cover from the vertical plate. On the inside of the computer, squeeze together the two plastic tabs holding the access cover in place, then pull the access cover off from the outside. Squeeze the two plastic tabs together.
4 Remove the metal retainer from the inside of the computer. Vertical plate 5 Metal retainer Remove the PCI card adapter from the main logic board. PCI card adapter PCI slot 6 Remove the PCI card from its static-proof bag. Hold the card by its edges to avoid touching any connectors on the card.
7 Connect the PCI card and the PCI card adapter. Place the adapter on a magazine on a firm surface, then press the card firmly into the adapter. You may find it helpful to place the card and adapter near the edge of a table with the metal edge of the card hanging over the end of the table so the edge does not block the card from being inserted completely into the adapter. Vo l. 1 ,N o. 1 Il u str atio nW orl dN ew s Place the adapter on top of a magazine on a firm surface.
9 Insert the adapter into the PCI slot on the main logic board. Make sure the metal fence on the PCI card engages the hook on the vertical plate and that any connectors on the front of the card protrude through the port opening in the vertical plate. The PCI card is properly seated when the card’s metal “fence” engages this hook on the vertical plate. Vertical plate Card fence Don’t force the adapter. If you meet resistance, pull the adapter out and try again.
10 Insert the retainer clamp back into the hole and hold it there while you screw it into place. Replace the retainer clamp. Vertical plate Screw the retainer clamp in place. Vertical plate 11 If you have a communication card to install, go to the next section. If you are finished installing items in your computer, proceed to the section “Closing the Computer,” later in this appendix.
Installing a communication card This section contains instructions for installing an Ethernet or internal modem card in the communication slot in your computer. Note: Using a modem is not the same as being connected to a local area network. If you have an internal modem and the appropriate software that makes use of it, you already have access to online services. You do not need an Ethernet card unless you need to connect your computer to other computers in an Ethernet network.
To install a communication card, follow these steps: 1 Remove the plastic access cover from the vertical plate. Push the two plastic tabs apart and pull off the metal retainer so the access cover can come off. Metal retainer Vertical plate Communication slot 2 Remove the communication card from its static-proof bag. Hold the card by its edges to avoid touching the connectors on the card.
3 Align the card over the communication slot. The communication slot is the rightmost slot on the logic board as you face the vertical plate. If your card has a hook on it (as shown here), be sure the hook engages the vertical plate when you insert the card in step 4. Hook Vertical plate Communication card access hole Communication slot If your card has a prominent external connector on it, simply pass it through the communication card access hole as shown here.
5 To see if the card is properly connected, lift it gently. If it resists and stays in place, it’s connected. 6 If the communication card you installed is an Ethernet card, see if you need to install the software that comes with it. If you do need to, install it. 7 If you installed an Ethernet card, change the network connection in the Network control panel. See the manual that came with the card for more information.
2 Press the reset button on the logic board and then slide the logic board back into the computer. 1 Press the reset button. 2 Gently but firmly push on the vertical plate until the logic board is solidly back in place. Note: When you press the reset button, some of your computer’s software settings will change. You may want to open the control panels for the date and time, keyboard, and mouse to make sure that they are set the way you want them.
3 Slip the three tabs at the top of the back panel into the grooves in the computer’s case. Slip the three tabs on the back panel into the grooves in the computer case. 4 Snap the base of the back panel into place. Snap the plastic back panel into place.
5 Reinsert the three screws. Reinsert these screws. 6 Reconnect the power cord. Plug the power cord into the back of the computer. WARNING To ensure reliable and safe operation of your system, never turn on your computer unless all of its internal and external parts are in place.
Read this appendix to learn how to use the special keys on your keyboard. Appendix C Special Keys on Your Keyboard Your computer keyboard contains certain special keys that typewriter keyboards don’t have. Many of these keys allow you to give commands to the computer without using the mouse. For example, in many application programs, pressing the x (Command) key at the same time as the Q key lets you quit a program. The following table describes what you can do with the special keys on your keyboard.
Special keys on Apple keyboards (continued) Control key control Delete key Use to delete selected material, or the character to the left of the insertion point. delete Enter key enter Escape key esc Function keys F1 Option key Numeric keys alt option num lock = / 7 8 9 4 5 6 1 2 clear * Use in combination with other keys to produce special characters or modify actions.
Typing special characters and symbols You can type a variety of international and other special symbols and characters (including characters with diacritical marks, such as accents) by pressing combinations of keys. The Key Caps program, which is installed with your system software, shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer. Choose Key Caps from the Apple (K) menu, then choose the font from the Key Caps menu.
If you see rectangles: If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps, try pressing Option-x to see the diacritical marks. However, use the Option key (not Option-x) in combination with the other keys to type letters with diacritical marks. If you press the Option key at the same time as a key for a specific diacritical mark and then release both keys, Key Caps outlines in bold the keys for letters that can be typed with that mark.
Special key combinations If difficulties with your mouse or computer don’t allow you to use standard methods of quitting a program or restarting your computer, you can try using these special key combinations.
Read this appendix only if you purchased an Ethernet card or a second monitor. Appendix D If You Purchase Additional Equipment This chapter contains information that is useful only if you purchase m an Ethernet card m a second monitor Connecting to an Ethernet network This section contains information only for people whose computers are connected to other computers through a local area network.
Depending on the type of cables used in the Ethernet network you’re connecting to, you may need to purchase an Apple Ethernet media adapter or other compatible media adapter to connect your Macintosh to a network. (Consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for more information on Apple Ethernet media adapters.
Connecting a second monitor for video mirroring You can connect a second, external monitor to your computer to display the same images that are on the computer’s built-in monitor. Displaying your computer’s images on a second monitor, called video mirroring, is useful for presentations. If you want to use video mirroring, you need the Apple External Video Connector with an external monitor attached.
If you want to display your built-in monitor’s images on a standard TV or record them using a VCR, you’ll need the Apple Presentation System, which adds these capabilities when used with the Apple External Video Connector kit. The Apple External Video Connector kit and the Apple Presentation System are available for purchase from computer stores.
Read this appendix to learn how to install additional memory in your computer. Appendix E Installing Additional Memory You can install additional memory—dynamic random-access memory (DRAM)—in your computer. DRAM allows you to work with more programs and larger documents. Additional memory comes in packages called Dual Inline Memory Modules, or DIMMs. Altogether, you can install a maximum (total) of 136 megabytes (MB) of memory in this Macintosh model.
You should have an Apple-certified technician install additional DRAM for you. However, you may feel comfortable installing DRAM yourself. m If you want to install additional DRAM yourself, you must purchase the memory chips, or DIMMS, from an Apple-authorized dealer. Then follow the instructions in this appendix.
High Performance Module configurations A High Performance Module (level 2 memory cache) provides an overall increase in your computer’s performance. Although the megahertz processor speed stays the same when you install a High Performance Module (see your Technical Information booklet for the exact speed), your computer performs tasks significantly faster with a High Performance Module installed. You can add a High Performance Module by installing the module on the main logic board of your computer.
4 Remove the three screws on the computer’s back panel with a screwdriver. Leave the power cord plugged in for now. You’ll unplug it later. Remove these screws. 5 With your fingertips, find the two latches on the underside of the computer’s case. Locate the two latches on the underside of the computer’s case with your fingertips. 6 150 Appendix E Pull gently on the latches.
7 Swing the panel up and slip it out. Set the panel aside. Pulling gently, swing the panel up, and slip it out. 8 Touch any flat area on the exposed metal plate to discharge static electricity. Always do this before you touch any parts, or install any components, inside the computer. This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge. Touch any metal on the exposed metal plate.
9 Unplug the power cord from your computer. You can unplug the power cord now that you discharged static electricity in the previous step. Unplug the power cord from the back of the computer. 10 Gently pull down on the wire handle and swing it out to unlock it from its storage position. Then grasp the handle and pull the logic board out of the computer. The vertical plate and the logic board to which it’s attached slide all the way out of the computer.
11 Pull the logic board all the way out and set it on a clean, flat, stable surface. Rest the end of the board on a thick magazine or a thin book to protect the components underneath. Illus trati on W orld New s Vol. 1, N o. 1 Rest the logic board on a clean, flat, stable surface. Place a thick magazine under this end of the logic board to help protect the components underneath. What you do next depends on whether you’re installing a DRAM DIMM or a High Performance Module.
Installing a DRAM DIMM 1 Push the ejector on the DRAM slot outward and down to open it. Push the ejector outward and down to open it.
2 With the ejector in the “open” position, align the DRAM DIMM in the DRAM sockets as pictured. IMPORTANT Do not touch the DIMM’s connectors. Handle the DIMM only by the edges. DRAM DIMM (Your DIMM’s shape and components may vary.) Connectors The DRAM DIMM is designed to fit into the slot only one way. Be sure to align the notches in the DIMM with the small ribs inside the slot. Notches Ejector (The ejector should be pushed outward and down to be in the open position, as shown.
Installing a High Performance Module into the cache module slot 1 Aligning the notches in the module with the small ribs inside the cache module slot, insert the module in the slot as pictured. The module is designed to fit into the slot only one way. Be sure to align the notches in the module with the small ribs inside the slot. IMPORTANT Do not touch the module’s connectors. Handle the module only by the edges. Cache module slot High Performance Module (Your module’s shape and components may vary.
Closing the computer 1 Slip the base of the logic board into the guide rails inside the computer’s case and swing the wire handle back into its storage position. Make sure the logic board slides into the guides that are on both sides of the computer’s interior. Swing the handle up, into its storage position.
2 Press the reset button on the logic board and then slide the logic board back into the computer. 1 Press the reset button. 2 Gently but firmly push on the vertical plate until the logic board is solidly back in place. Note: When you press the reset button, some of your computer’s software settings will change. You may want to open the control panels for the date and time, keyboard, and mouse to make sure that they are set the way you want them.
3 Slip the three tabs at the top of the back panel into the grooves in the computer’s case. Slip the three tabs on the back panel into the grooves in the computer case. 4 Snap the base of the back panel into place. Snap the plastic back panel into place.
5 Reinsert the three screws. Reinsert these screws. 6 Reconnect the power cord. Plug the power cord into the back of the computer. . WARNING To ensure reliable and safe operation of your system, never turn on your computer unless all of its internal and external parts are in place.
If you can’t find what you’re looking for in this index, look in Macintosh Guide— available in the Guide (h) menu on your computer. Index A accent marks, typing 140 AppleCD Audio Player program 53, 56 Apple customer support hotline 19 Apple Desktop Bus (ADB) port connecting keyboard cable to 7 connecting mouse cable to 6 location of 35 purpose of 34 Apple Ethernet media adapter 144 Apple External Video Connector kit 118, 146 Apple Extras folder preinstalled programs in 46 Read Me files in 19 Apple menu.
application programs (continued) troubleshooting 47, 69–70, 73, 75, 77 working with several at a time 47–48 arrow keys 137 arrow on screen. See pointer arrows, scroll 16 At Ease (alternative to Macintosh desktop) 74, 76 audio.
CD-ROM drive 51–58.
D Delete key 138 delete program accidentally, help on 45, 75, 100 desk accessories switching between 48 working with several at a time 47–48 desktop alternative to (At Ease) 76 appearance of 10 hard disk icon does not appear on 66–67 hiding and showing windows on 48 rebuilding 62–63, 67, 141 device drivers for SCSI devices 42 diacritical marks, typing 140 dialog boxes 61 DIMMs. See DRAM DIMMs disc drive. See CD-ROM drive discs. See CD-ROM discs; Macintosh Performa CD disk drives.
extensions incompatible 69 saving 62 turning off before rebuilding desktop 62 Extensions Manager, starting 141 Extensions Manager control panel 62, 63 exterior of computer.
handling computer equipment (continued) PCI card 126 power supply 111 hard disk backing up files on 48–49 copying Macintosh Performa CD files to 100 damaged 84, 86–88, 100 icon not appearing on desktop 66–67 initializing 89–90 inserting and ejecting floppy disk 46 installing application programs on 46–47 installing system software on 91–100 location of 35 protecting information on 49, 100 rebuilding desktop on 62–63, 67, 141 repairing 84, 87–88 replacing 43 restoring information on 49 testing 84, 86–87 usin
memory 147–160 DRAM DIMMs 154–155 High Performance Module 156 system software 91–100 reinstalling all original software 97–99 reinstalling system software 95–97 troubleshooting 99 when to install or reinstall 91–92 interference 108 internal hard disk. See hard disk internal storage devices, replacing 43 International Standards Organization file format 55 ISO 9660 discs 80 ISO 9660 File System file format 55 K keyboard adjusting angle of 7 connecting 7 handling 108 posture for 103–104 shortcuts with.
Macintosh Guide command (Guide menu) 22 Macintosh Guide window closing 29 Index button 23, 25–26 Look For button 23, 27–28 moving 22, 29 opening 22 returning to 24 Topics button 23–24 Macintosh Performa CD: Guided Tour disc reinstalling programs from 96, 99 Macintosh Performa CD: Performa Software disc checking for damaged disk with 86–87 copying its files to hard disk 100 Drive Setup program on 66, 86, 89 initializing hard disk with 89 preinstalled applications on 45 reinstalling system software with 92–99
position of 104 shortcuts using 31–32 troubleshooting connections of 71 mouse button 13 mouse cable 6 Mouse Skills 10, 13–14 moving Macintosh Guide window 22, 29 mouse 10, 13–14 pointer on screen 13–14 musculoskeletal discomfort 102 N network backing up files on 49 Ethernet, connecting to 143–144 sharing CD-ROM discs over 58 Network control panel 144 numeric keys 138 O office arrangement guidelines 103–104 online services, access to 130 on/off switch.
power, warning about 33 power cord 3 Power key failure of 61 location of 34 purpose of 138 restarting the computer with 18, 61 turning the computer off with 17 turning the computer on with 9, 18 power plug 3 power socket 35 power strip 4 power supply, safety precautions for 111 power switch location of 35 “off” position 3 “on” position 9, 18 when to use 18 printed circuit board. See expansion card printer, troubleshooting 65, 83 printer port 33, 35 problems. See troubleshooting processor 161 programs.
electromagnetic emissions 105 floppy disks 109 general precautions 106 grounding plug 4 handling computer equipment 107–110 power supply 111 turning off computer before connecting equipment 33 when to turn off computer and pull the plug 106 saving extensions 62 screen.
software. See application programs; system software sound. See also audio CDs recording 38 troubleshooting 80–81 volume of 36, 80 sound control buttons 36 sound control panel.
terminators in SCSI chain 41 testing a hard disk 86–87 title bar on window 16 Topics button in Macintosh Guide 23–24 Trash 16, 30 dragging CD-ROM disc icon to 53 troubleshooting 59–90.
U W, X, Y unlocking mouse 115 waking computer from sleep 17, 63 warranty 60 welcome screen 10, 14 windows 16.
Macintosh Performa User’s Manual Includes setup, troubleshooting, and health-related information for Macintosh Performa 5400 series computers
K Apple Computer, Inc. © 1996 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.
Contents Communications regulation information Preface Welcome to Macintosh 1 Getting Started vii ix 1 Plugging in the computer 2 Installing an expansion card Connecting the modem 4 5 Connecting the mouse and keyboard Adjusting the angle of the screen Connecting other equipment 6 8 8 Turning the computer on for the first time Problems starting up? What’s next? 9 11 12 Learning the basics in the Performa Tutorials Reviewing the basics 15 Turning the computer off 17 Turning the computer
2 Getting Help 21 Getting answers to your questions 22 Tips for using Macintosh Guide 29 Identifying what’s on your computer screen Learning useful shortcuts 30 31 3 Expanding Your Computer and Using Special Features Using the sound control buttons on your computer 36 Using the screen control buttons on your computer 37 Using the built-in microphone 33 38 Connecting external SCSI devices (such as a scanner or external hard disk) 39 Expanding memory 43 Adding an Ethernet card or a second mo
6 Troubleshooting 59 When you have questions If you have trouble 59 59 Solutions to common problems 63 Solutions to CD-ROM problems 76 If your computer’s performance decreases Solving printer problems 83 Repairing a damaged disk 84 Initializing a hard disk 82 89 7 Installing or Reinstalling Your Software 91 When should you install or reinstall system software? 91 When to use the Macintosh Performa CD: Performa Software Using the CD as your startup device Reinstalling your system software
Appendix B Installing an Expansion Card Opening the computer Installing a PCI card 119 124 Installing a communication card Closing the computer 117 130 133 Appendix C Special Keys on Your Keyboard 137 Typing special characters and symbols Special key combinations 139 141 Appendix D If You Purchase Additional Equipment Connecting to an Ethernet network 143 143 Connecting a second monitor for video mirroring Appendix E Installing Additional Memory DRAM configurations 147 148 High Performance
Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Radio and television interference The equipment described in this manual generates, uses, and can radiate radio-frequency energy.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Welcome to Macintosh Congratulations on the purchase of your new Macintosh. Your computer is designed to give you the highest performance combined with real ease of use—it’s easy to set up, easy to use, and easy to expand. This book will guide you through the setup procedure, tell you how to expand your Macintosh, and provide many tips on using your new system. Your Macintosh computer is powered by the new †™ microprocessor (or “chip”). This microprocessor was designed by Apple Computer, Inc.
