User's Manual

Troubleshooting Symptom Charts/Peripherals - 32
Peripherals
Cursor does not move 1 Check mouse connection.
2 Inspect inside of mouse for buildup of dirt or other
contaminants. Clean mouse if necessary. Note: The mouse
contains a ball and several rollers that must remain clean. If
either the ball or rollers are dirty, the mouse might not
track properly. Refer to Tech Info Library article 6491:
“How To Clean A Mouse.”
3 If mouse was connected to keyboard, connect mouse to
computer ADB port instead. If mouse works, replace
keyboard.
4 Replace ADB cable.
5 If mouse does not work in any ADB port on computer, replace
mouse.
6 Replace logic board.
7 Replace processor module.