PowerBook 5300/190 REA Program Overview - 0 Program Overview The PowerBook 5300/190 Repair Extension Authorization (REA) program provides instructions for resolving specific quality issues that customers may experience on the PowerBook 5300 and 190 family of computers. Note: Not every PowerBook will be affected by each issue covered under the program, and a customer’s PowerBook need not be exhibiting symptoms to be eligible for repair.
PowerBook 5300/190 REA Perform One or More of These Procedures Determine Whether a Unit Qualifies Before repairing a unit, check whether it qualifies for repair under this program. Use the following guidelines to determine this. Units That Don’t Qualify • If the unit has an REA label (consists of the letters “AA”) and an ink date stamp, it has already been repaired. No further repairs are necessary, so the unit does not qualify. To the left is a sample of an REA label.
PowerBook 5300/190 REA Perform One or More of These Procedures • If the unit has an ink date stamp (consists of a series of numbers/ letters and a date stamp), but no REA label, it has already been repaired. No further repairs are necessary, so the unit does not qualify. To the left is a sample of an ink date stamp. In the unlikely event that an REA label is not attached to this unit, attach one before returning the unit to the customer.
PowerBook 5300/190 REA Determine Whether a Unit Qualifies - 3 Units That Do Qualify • If the unit has an REA label, but no ink date stamp, perform the procedures below: – Replace the palm rest. – Replace the center clutch cover and CPU stiffener. – Replace the bottom case. • If the unit has no REA label or ink date stamp, perform the procedures below unless the part does not meet a specified criteria: – Replace the display bezel/housing on units with serial numbers xx622xxxxx and below.
PowerBook 5300/REA Before You Begin - 4 Before You Begin Before you begin the repair, perform the tasks listed below. Set Out Tools and Equipment You’ll need the following to perform these PowerBook repairs: • T-8 torx driver • Flat-blade jeweler’s screwdriver • ESD-safe work station and wriststrap • Appropriate system software • Chip puller Observe General Precautions • Do not overtighten screws going into the plastics.
PowerBook 5300/190 REA Perform One or More of These Procedures • CD, Apple Macintosh System, System 7.5.2, v. 1.2.1 (English or French Canadian) • label, REA procedure, pkg.
PowerBook 5300/190 REA Perform One or More of These Procedures - 6 Perform One or More of These Procedures The following procedures are included in the program and detailed on the following pages: • Replacing the display bezel/housing • Replacing the palm rest • Replacing the logic board • Installing the power supply shield • Replacing the center clutch cover and chassis/CPU stiffener • Replacing the bottom case • Attaching an REA label • Installing system software
PowerBook 5300/190 REA Perform One or More of These Procedures Replace Display Bezel/ Housing Units that qualify for this repair: 5300 and 190 units with serial numbers xx622xxxxx and below and no REA sticker Before you begin, remove the following: • Battery • Floppy Drive • Keyboard • Clutch Covers
PowerBook 5300/190 REA Perform One or More of These Procedures 1 PC Switch Board (PCMCIA) Disconnect the display cable from the logic board by gently lifting up on the hardened plastic backing of the cable. Caution: The PC switch board connector is fragile. Focus effort on the side of the display cable connector away from the PC switch board. 2 Display Cable Connector Screw Screw Caution: Moving the display back more than 170 degrees could damage the CPU stiffener.
PowerBook 5300/190 REA Perform One or More of These Procedures 4 5 Tab Tab Name Plate Remove the 2 product name plates to expose the underlying screws. Remove the 4 screws holding the bezel to the back display housing.
PowerBook 5300/190 REA Perform One or More of These Procedures Latch Latch 6 7 Latch Latch 8 9 Latch Latch Turn the display over, face down. Starting at the bottom of the display housing, using a flat-blade screwdriver, carefully pry the plastics apart at the 6 inner latch locations. Remove the 4 screws holding the display to the display bezel. Remove the display from the bezel. Caution: To prevent damage to the display, lay the bezel on a flat surface before installing the display.
PowerBook 5300/190 REA Perform One or More of These Procedures Replacement Note: When you replace the bezel to the housing, use the new patchlock screws that come with the display bezel/ housing kit. Install the patchlock screws as shown. Replacement Caution: Do not overtighten the screws. This will damage the new plastics.
PowerBook 5300/190 REA Perform One or More of These Procedures - 12
PowerBook 5300/190 REA Perform One or More of These Procedures Replace Palm Rest Units that qualify for this repair: 5300 and 190 units with no ink date stamp Palm Rest Before you begin, remove the following: • Battery • Floppy Drive • Keyboard • RAM Card • Clutch Covers
PowerBook 5300/190 REA Perform One or More of These Procedures 1 Tab Caution: Make certain that you do not pull the trackpad cable out of the connector as you rotate the palm rest. Palm Rest Trackpad Cable Connector Tab 2 3 Screw Slowly pull the palm rest toward you (to unlatch it from the bottom case) and then rotate the front of the palm rest over the back until the palm rest is laying upside down in the area the keyboard occupied.
PowerBook 5300/190 REA Perform One or More of These Procedures Tabs Tabs 4 5 6 Trackpad Cable Connector Trackpad Button Switch Board Grip the trackpad button switch board and slide it out between the four tabs holding it in place. Disconnect the trackpad cable from the trackpad. Lift the trackpad out from under the mounting ledge.
PowerBook 5300/190 REA Perform One or More of These Procedures Replace Logic Board Units that qualify for this repair: 5300 and 190 Units with serial numbers xx605xxxxx and below and no REA label Logic Board Before you begin, remove the following: • Battery • Floppy Drive • Keyboard • RAM Card • Clutch Covers • Palm Rest • Hard Drive • Power Supply Board (5300 Series only) • Backup Battery • Heat Sink • Video Board (190 Series option)
PowerBook 5300/190 REA Perform One or More of These Procedures Notches Metal Prongs 1 2 Infrared Cable Disconnect the infrared (if present) and media bay LED cables from the logic board. Carefully maneuver the logic board back and forth until the port connectors are free of the port holes in the back of the plastic case. Note: The logic board often catches on a notch in the back of the plastic case near the media bay. 3 Media Bay LED Cable Pull the logic board toward you and slightly to the left.
PowerBook 5300/190 REA Perform One or More of These Procedures Caution: Be careful that the logic board clears both the media bay and the PC Card bay. Replacement Note: The logic board will snap into place when you align • the I/O port connectors • the metal prongs over the ledge for the PC Card bay and the PC Card module’s sides under the ledge • the notches near the media bay Replacement Caution: Make certain that you insert the infrared cable into the logic board connector correctly.
PowerBook 5300/190 REA Perform One or More of These Procedures Install Power Supply Shield Units that qualify for this repair: 5300 units with serial numbers xx605xxxxx and below and no shield on the power supply Power Supply Board (5300 Series only) Before you begin, remove the following: • Battery • Floppy Drive • Keyboard • RAM Card • Clutch Covers • Palm Rest • Hard Drive 1 2 Power Supply Board Insulator Power Supply Board (5300 Series only) Backup Battery Cable Connector Disconnect the backup ba
PowerBook 5300/190 REA Perform One or More of These Procedures 3 5300 Power Supply Shield Installation 5300 Power Supply Shield Folded 15 5300 Power Supply 20 30 Battery Contacts Finished Assembly Carefully fold the power supply shield at the perforations and install it as indicated in the illustration. Note: Placement of the shield is critical to prevent the edges from bending onto components on the power shield.
PowerBook 5300/190 REA Perform One or More of These Procedures Replace Center Clutch Cover and Chassis/ CPU Stiffener Units that qualify for this repair: 5300 and 190 units with no ink date stamp Before you begin, remove the following: • Battery • Floppy Drive • Keyboard • RAM Card • Clutch Covers • Display Assembly • Palm Rest • Hard Drive
PowerBook 5300/190 REA Perform One or More of These Procedures • Power Supply Board (5300 Series only) • Heat Sink • Video Board (190 Series Option) • Logic Board Screw Center Clutch Cover 1 Screw 2 3 4 Media Bay LED Cable CPU Stiffener Infrared Cable Screw Screw Screw Remove the 2 screws holding the center clutch cover to the CPU stiffener. Remove the 3 screws holding the CPU stiffener to the back of the bottom case. Free the stiffener from the infrared and media bay cables.
PowerBook 5300/190 REA Perform One or More of These Procedures Replace Bottom Case Units that qualify for this repair: 5300 and 190 units with no ink date stamp Before you begin, remove the following: • Battery • Floppy Drive • Keyboard • RAM Card • Clutch Covers • Display Assembly • Palm Rest • Hard Drive • Power Supply Board (5300 Series only) • Heat Sink • Video Board (190 Series Option) • Logic Board • CPU Stiffener • Media Bay LED • Infrared Board (Optional on 190 Series) • PC Card Door (PCMCIA) No a
PowerBook 5300/190 REA The Final Steps - 24 The Final Steps Once you have repaired a unit, perform the following tasks: • Attach a blank serial number label to the bottom case. Using indelible ink, write in the serial number from the old bottom case. • Attach an REA label to the PowerBook. • Power up and verify functionality of the PowerBook. • Confirm that the system software is version 7.5.2 with enabler 1.2.1 or higher. If it isn’t, install the new system software.
PowerBook 5300/190 REA Perform One or More of These Procedures Attach an REA Label An REA label on the unit indicates it was serviced under the 5300 and 190 Repair Extension Program. If the repaired unit does not already have this label, adhere it over the unit’s serial number (located on the underside of the PowerBook).
PowerBook 5300/190 REA Perform One or More of These Procedures corner. Install System Software If the software on the PowerBook you are servicing predates version 7.5.2 with enabler version 1.2.1, replace it with version 7.5.2 with enabler version 1.2.1. You do not need to perform a clean install of system software unless the computer exhibits symptoms that would indicate system software corruption.
