User guide
Table Of Contents
- Contents
- Preface 5 About This Book
- Chapter 1 9 Using Apple Remote Desktop
- Chapter 2 25 Setting Up
- 25 System Requirements for Apple Remote Desktop
- 26 Setting Up an Apple Remote Desktop Administrator Computer
- 28 Setting Up Client Computers With MacOSX 10.2 Installed
- 32 Setting Up Client Computers With MacOSX 10.3 Installed
- 36 Creating a Custom Client Installer
- 38 Understanding Access Types
- 44 Considerations for Managed Clients
- 44 Configuring the Administrator Software
- 48 Setting Up the Network
- 49 Getting the Best Performance
- 50 Maintaining Security
- Chapter 3 53 Administering Computers
- Chapter 4 93 Interacting With Users
- Appendix A 105 Reference
- About This Book
- Using Apple Remote Desktop
- Setting Up
- System Requirements for Apple Remote Desktop
- Setting Up an Apple Remote Desktop Administrator Computer
- Setting Up Client Computers With MacOSX 10.2 Installed
- Setting Up Client Computers With MacOSX 10.3 Installed
- Creating a Custom Client Installer
- Understanding Access Types
- Considerations for Managed Clients
- Configuring the Administrator Software
- Setting Up the Network
- Getting the Best Performance
- Maintaining Security
- Administering Computers
- Interacting With Users
- Reference
54 Chapter 3 Administering Computers
Finding and Adding Clients to ARD Computer Lists
Before you can audit, control, or maintain any client, you need to add it to an Apple
Remote Desktop computer list. To find computers that aren’t on the local subnet, your
local network’s routers and firewalls must be properly configured to pass TCP and UDP
packets on ports 3283 and 5900.
ARD has four different methods of discovering possible clients: searching the local
network, searching a range of IP addresses, using a specific IP address or domain name,
and importing a list of IP addresses. Once you have found a potential client, you see
the following information:
To add a computer to an ARD computer list, you first authenticate to the computer.
Authenticated computers are found in the Master List in the Remote Desktop window.
You can add a computer to the Master List without authenticating, but you will be
unable to administer the client until you provide a valid login name and password.
Finding Clients by Searching the Local Network
When you select a local network scanner, ARD sends a subnet broadcast and Bonjour
service broadcast to computers in the same subnet as the administrator computer. All
possible clients on the local subnet appear in a list on the left side of the Remote
Desktop window.
To search for clients on the local network:
1 Select a scanner at the left of the Remote Desktop window.
2 Select Local Network.
All responding clients are listed in the Remote Desktop window.
3 Select the desired computers.
4 Drag the selected computers to the Master List.
Search column Description
(none) Shows a Master List icon if the computer is already in your Master List.
(none) Shows a small icon that shows what kind of access the client is capable
of. See “Computer Scanner Icons” on page 105.
Computer Name The name given to the computer in the Sharing pane of System
Preferences.
IP Address The computer’s IP address, if any.
host name The fully qualified domain name or Bonjour name of the computer, if any.
ARD Version Apple Remote Desktop client software version.
Network Interface How the client is connected to the network (Built-in Ethernet, AirPort,
etc.) Appears in scanner lists only.