User Guide

Xserve (Early 2009) Symptom Charts — Mass Storage 49
2010-06-28
Deep Dive
Check Result Action Code
1. Boot from Install DVD and
launch Disk Utility. Is the
aected drive module
available for Disk Utility to
repair?
Yes Go to Step 2
No Replace aected drive module
or branch to “Drive module
not recognized/mount”
troubleshoot guide
H01
2. Repair the aected drive
module using Disk Utility and
verify it completed successfully
Yes Go to Step 3
No Go to Step 4
3. Remove the customer drive
module(s), boot the System
from an external drive, verify if
the System remains excessively
noisy.
Yes Fan noise or Optical Drive
noise likely to be the cause.
See Optical Drive Noisy table
and Fan Failures/Thermal
issues table .
No Go to step 4
4. Remove the customer drive
module(s), install a known
good drive module and verify
if the noise level is similar to
customer’s drive modules.
Yes Drive module(s) noise levels
are similar to a known good
drive. No repair required
No Replace the aected drive
module. Issue resolved.
H06