Instruction Manual

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18
Troubleshooting
This section contains troubleshooting information for the Aegis Padlock DT. If
you encounter any of the following problems when using the Aegis Padlock DT,
refer to the corresponding answers.
Q: How do I use the Aegis Padlock DT the rst time?
A: You can use it in one of the following ways:
• Enter the Admin Mode with 123456 (default administrator password),
and then you are able to change the Admin Password or create a User
Password
• Directly enter the Secure User Mode with 123456 (default Admin Password)
to use the Aegis Padlock DT
Q: I enter the drive with the default password but am not able to change the
code. Why?
A: You are entering the drive using the Admin password. This code can only be
changed from the Admin mode.
Q: What can I do if I forget the User Password?
A: Use your Admin Password to enter Admin Mode, and then create another
User Password in Admin Mode.
Q: What can I do if I forget the Admin Password?
A: There is no other way to retrieve the Admin Password except a complete reset
of the Aegis Padlock DT. After a complete reset, all data will be lost and you will
need to initialize, allocate and format the Aegis Padlock DT manually. Then you
will be able to use the default Admin Password 123456.