User guide

Common Errors

Answers to a few of the common EZ-Backit errors are listed below:

“Only one drive found...”

Remove all additional devices from your laptop (PCMCIA

cards, docking stations, modems, etc.) and try again.

Make sure the EZ-Backit is inserted correctly into the

PCMCIA slot. Try testing the unit in another laptop. Try

to upgrade your laptop’s BIOS version.

“Error Reading/Writing...”

EZ-GIG Read /Write errors are usually caused by bad sec-

tors, a corrupted file, or a corrupted file table. Clean up the

file system using Scandisk or a similar program. If pos-

sible, run a diagnostic utility on the drive to check for me-

chanical errors.

“Error writing license data...”

Check the write-protect tab on the EZ-GIG diskette.

“Destination drive does not contain enough space...”

There is not enough room on the new drive to hold all the

data, or the partition could not be resized after copying to

the new drive.

EZ-GIG can see the EZ-Backit Drive, but it is not visible in Windows...

Check in the Windows ‘Device Manager’ screen to verify

that the EZ-Backit device drivers are installed correctly

(see page 8). Check for conflicts with other hardware de-

vices. Make sure you have a valid partition table (or EZ-

GIG copy) on the EZ-Backit drive. Make sure you have

administrative rights (under Windows 2000 only) to add

new hardware to your laptop.

A Complete list of all EZ-GIG error messages and solutions is avail-

able on the Apricorn website: www.apricorn.com