Upgrade - Universal Hard Drive Upgrade Kit Instruction Manual

www.apricorn.com

SafeRescue) with the help of special data recovery strategies within a

proper troubleshooting run. During the troubleshooting run, the number of

the indicated write errors can decrease according to the areas on the target

medium, which could be recovered.

Verication errors

When the option Verifying is activated, EZ Gig III executes a verication

run after the copying process. A verication error is counted if the data of

two sectors on source and target do not correspond. Furthermore, read

errors, which occur during the verication run in one or both of the areas

to be compared, are also counted as verication errors. Therefore, the

number of verication errors gives you absolute information on how exactly

source and target correspond to each other after the copying process. In

case of an error-free copying process, EZ Gig III should not report any

verication errors and signalize a 100% conformity of source and target.

Contacting Technical Support

Apricorn provides the following helpful resources for you:

1. EZ Upgrade User’s Guide and Quick Start Guide

2. Apricorn’s Website (http://www.apricorn.com)







Apricorn’s Technical Support Specialists are available from 8:00 a.m.



RMA Policy

An RMA (Return Merchandise Authorization) tracking number must be issued

        

requires that you perform the following steps:

 

2. Simply call Apricorn’s technical support department with your upgrade kit



 

RMA number. Please write this number down.

 



5. Please send the prepaid package including RMA form and receipt to the



package:

Apricorn

RMA#: __________

12191 Kirkham Road

Poway, CA 92064

The purchaser shall be responsible for any loss or damage to the returned

product until it is received by Apricorn. Purchaser should consider obtaining

insurance with respect to shipping the product.