Maintenance & Repair Manual Models: C4-100A, C4100LM & C4UPBLM Deep Cleaning Extractors
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TABLE OF CONTENTS PAGE INTRODUCTION When the Machine is Delivered Before Operating the Machine General Instructions Warnings Grounding Instructions IMPORTANT SAFETY INSTRUCTIONS CARPET CLEANING INSTRUCTIONS UPHOLSTERY CLEANING INSTRUCTIONS MACHINE OPERATION TROUBLESHOOTING RETURNING C-4 TO RENTABLE CONDITION 6 MONTH INSPECTION AND SERVICE SERVICE WARNINGS WARRANTY REPAIR TROUBLESHOOTING GUIDE REPAIR MANUAL After Each Use of Machine Loss of Electrical Power Loss of Vacuum Little or No Suction Streakin
INTRODUCTION BEFORE YOU USE YOUR OWNER'S MANUAL, PLEASE READ THIS INTRODUCTION ALL THE WAY THROUGH. WHEN THE MACHINE IS DELIVERED: Check the carton carefully for signs of damage and rough handling. Remove the machine from the carton. If the machine is damaged, notify the carrier immediately and request an inspection. Be sure to keep the carton, packing list and carrier's receipt until the inspector has verified your claim.
WARNING - TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, PERSONAL INJURY OR DAMAGE TO MODEL C-4: 1. DO NOT leave appliance when plugged in. Unplug from outlet when not in use and before servicing. 2. To reduce the risk of electrical shock - DO NOT expose to rain. Store indoors. 3. This machine is intended for carpet and upholstery cleaning only! 4. Fill tank with machine bucket only! Machine must be emptied after 3 1/2 gallons of water and solution have been used. 5. DO NOT allow to be used as a toy.
CLEANING DIRECTIONS Preparing Carpet & Upholstery 1) Pull âTâ Handle on machine Handle. 2) Raise machine Handle to desired height. 1) Important: Pour contents of Bucket into machine Solution Tank. 1) Plug in machine to a grounded outlet. See Grounding Instructions. 1) Pull down Bucket Handle. 2) Lift the Lid. 3) Remove the Bucket. 1) Return Bucket to Solution Tank. 2) Close Lid. 3) Snap Bucket Handle into place. 1)Tilt the machine back and move into the starting position.
Cleaning Upholstery CLEANING DIRECTIONS 1) Turn all Switches OFF. 2) Disconnect the machine Solution Hose. Pull down on the middle of the brass Coupler. The hose will release. While holding down the Coupler, insert the Hand Tool Kit Solution Hose. Release Coupler. Pull on the Solution hose to insure it is secured. 3) Disconnect the grey and black Vacuum Cuffs at the back of the machine. Connect the grey Hand Tool Kit Cuff to the grey machine Cuff.
MACHINE OPERATION TROUBLESHOOTING LOSS OF ELECTRICAL POWER 1) Check if the Switches are in the ON position. 2) Check to see if Electric Cord is plugged in. 3) Check if the Brush Circuit Breaker has tripped. Clear brush of debris until brush turns freely. Then reset the breaker. 4) Check circuit breakers or fuse box in your building. 5) Check if the outlet is wired to a light switch, or try using a different outlet.
RETURNING THE C-4 TO RENTABLE CONDITION AFTER EACH USE. 1) Examine the power cord, plug and switches for damage or wear. Wipe down power cord. (Note: Damaged or worn electrical components must be replaced.) 2) Turn on the vacuum motor, let it run to blow out any trapped water. (Note: Unusual motor noise indicates motor needs replacing.) 3) Pull spray/brush switch to activate pump and brush. Make sure both are working properly.
TROUBLE SHOOTING GUIDE ELECTRICAL SYSTEM NOTE: When replacing electric terminals a good crimp is essential. Double check new crimp. It should not have exposed wires. SYMPTOM No power to the machine. Power is intermittent to all or some of the motors. Electrical short. POSSIBLE CAUSE SOLUTION 1. Building circuit breaker tripped. 1. Unplug any other equipment on the same circuit. Wait five minutes, reset circuit. Note: If breaker continues to trip, try outlets on another circuit.
VACUUM SYSTEM SYMPTOM Vacuum motor is running with little or no vacuum to floor nozzle or hand tool nozzle. POSSIBLE CAUSE SOLUTION 1. Lid is not secure. 1. Secure Lid (7LIDLM) with Bucket Handle (10086). 2. Defective or missing Lid Gasket. 2. Replace Gasket.(10232) 3. Accessory hoses at back of the machine are not connected. 3. Connect Black (10077) and Gray (10075) Hose Cuffs. 4. Debris blockage on Lid Filter Screen 4. Clean Lid Plate Screen (10609), and or Sight Tubes. Sight Tubes (10377). 5.
VACUUM SYSTEM CONTINUED SYMPTOM POSSIBLE CAUSE SOLUTION Excessive Vacuum Motor noise. 1. Worn Vacuum Motor bearings and / or fan blades. 1. Replace Vacuum Motor. (18007) (See Repair Manual: Removing Vacuum and Brush Assembly, and Replacing Vacuum Motor.) Burned motor smell from clean air exhaust. 1. Worn Vacuum Motor brushes. NOTE: Excessive sparking may also occur. 1. Replace Vacuum Motor (18007). (See Repair Manual: Removing Vacuum and Brush Assembly, and Replacing Vacuum Motor.
PUMP SYSTEM SYMPTOM POSSIBLE CAUSE SOLUTION Pump (18006) running (quietly or weak), with no or very little pressure to floor or hand tool spray tips. 1. Defective Diode. NOTE: The Diode controls which direction the piston pumps. If the Diode is defective, even a new Pump will not work. 1. TEST: Test the Pump using the Pump Motor Test Cable (7201). If the Pump runs normally, replace the Diode Assembly (10409).
PUMP SYSTEM CONTINUED SYMPTOM POSSIBLE CAUSE Trigger Switch or Hand Tool Switch are 1. Loose Wire or Terminal connection. activated and Pump DOES NOT run. Or Defective Switch or Terminal. Pump runs continuously. SOLUTION 1. Test: Test Pump using Pump Motor Test Cable (7201). If Pump runs, there is a problem with electrical system. Look for a loose Wire or Terminal connection.
BRUSH SYSTEM CONTINUED SYMPTOM POSSIBLE CAUSE Brush will not turn when Trigger Switch 2. Brush Motor Circuit Breaker has is activated, but will turn freely by hand. tripped. Brush will NOT turn when Trigger Switch is activated and will not turn by hand. Brush Motor runs continuously. SOLUTION 2. Insure that Brush (10013) turns freely by hand. Reset Circuit Breaker (10113). NOTE: If Brush does not turn freely by hand inspect Brush Assembly (18210).
REPAIR MANUAL Warning: Only genuine Kent Investment Corp. electrical replacement parts should be used. Failure to do so will void the UL and CSA electrical safety compliance and could result in fire, electrical shock, personal injury or damage to the model C-4. REMOVE THE VACUUM AND BRUSH ASSEMBLIES 1. Turn all Switches OFF and UNPLUG the unit. 2. Remove Door (10606). Using a #2 Phillips Screwdriver remove (4) 10-24 Bolts (10150) attaching Door to Solution Tank. 3.
REPLACING THE PUMP MOTOR (18006) 1. Turn all Switches OFF and UNPLUG the unit. 2. Remove the Door (10606). Using a #2 Phillips Screwdriver remove (4) 10-24 Bolts (10150) attaching the Door to the Solution Tank. 3. Disconnect the Yellow Wire marked "P", Brown Wire and Green (Ground) Wire. 4. Loosen the 5/8" Clamp (10329) that connects the Solution Hose (10238) to the Brass Elbow (18211) using a 1/4" Nut Driver. 5. Install new Pump Assembly (4PUMA). NOTE: Ensure Ground (Green) Wire is reconnected.
REPLACING THE REAR NOZZLE CLIP (10002) 1. Turn all switches OFF and UNPLUG the unit. 2. Using a #2 Phillips Screwdriver remove (2) 6-32 Bolts (10004) attaching Rear Nozzle Clip to the Brush Housing (10001). 3. 4. 5. 6. 7. 8. 9. Remove Rear Nozzle Clip (10002) from the Brush Housing. Scrape away any remaining silicone from Brush Housing. Apply a bead of silicone to the inside of new Rear Nozzle Clip. Attach to Brush Housing. Add a drop of light-duty thread locker to 2 threaded holes in Brush Housing.
COUPLER REPAIR (4059) 1. Using 8 inch Vice Grips clamp the top ribbed or knurled portion of the Coupler; then using a 17 mm Open End Wrench on the lower part of the Coupler twist counter clockwise to loosen. 2. Remove top of Coupler, Rubber Seal, Cone Spring, and keep Valve for reinstallation. Remove Spring from collared portion of the Coupler using a pointed tool. The two pieces will then come apart. Remove any debris that may be in the Coupler. 3.
Models: C4-100A, C4100LM & C4UPBLM Parts List and Diagrams
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Brush Assembly C4-A Part # Description 10001 10002 10004 10005 10008 10009 10011 10016 10018 10025 10031 10038 10040 10057 10150 10152 10158 10164 10174 10182 10188 10190 10242 10250 10251 10256 10274 10275 18005 18008 18010 18018 18210 Qty Housing, Brush/Alum. Casting Clip, Nozzle-Rear Bolt, 6-32 x 1/4 Phil SS Washer, Lock #6 SS Strap, Motor Brush Pulley, Threaded-Motor Belt, Gear Bracket, Brush Rivet, Alum 5/32 x 1/4 Gasket, 2 Part-Brush/Sw.
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Solution Tank C4-A Part # Description Qty 18009 Solution Tank, Assembly C4-A 10094 Decal, "Note Pour Here" 16006 Kit, Drain C4-A 10150 Bolt, 10-24 x 1/2 Phil SS 10159 Drain Tube, 3/8 I.D., 1/2 O.D. x 22.
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Vacuum Assembly C4-A Part # Description 10061 10062 10063 10068 10071 10073 10137 10172 10179 10232 10258 10602 18007 Qty Washer, Flat 1/4 SS Stand-Off, Vac Motor-Alum.
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Pump Assembly C4-A Part # Description Qty 4PUMA Pump, Motor Assembly 10037 Coupler, Brass, 5/16 Barb-Auto 10146 Clamp, 5/16 Sol. Hose SS 10163 Grommet, Pump, Door, C4-A 10238 Hose, Sol. Pump Inlet-1 5/8 C4-A 10239 Hose, Sol.
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Handle Assembly C4-A Part # Description Qty 5HAN 2037 10600 10025 10026 10028 10029 10030 10111 10112 10113 10115 10118 10118D 10123 10130 10148 10158 10164 10165 10166 10174 10175 10180 10192 10193 10228 1 ea 2 ea 1 ea 1 ea 4 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 4 ea 2 ea 4 ea 2 ea 3 ea 2 ea 1 ea 1 ea 1 ea 2 ea 1 ea 2 ea 1 ea 2 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 1 ea 10267 10277 10308 10319 10322 10403 10404 10410 10423 18205 Handle Assembly Bolt,
Handle Assembly C4-A Part # Description Qty 18032 Switch, Trigger Asm 10148 Terminal, Connector-Flag 10248 Nut, 2-56 Nylock SS 10263 Bolt, 2-56 Shoulder SS 10279 O-Ring, Switch Trigger 17097 Tag, Wire B 17099 Tag, Wire P Switch, Pump ASM 18035 18036 Switch, Brush ASM 1 ea 1 ea 2 ea 2 ea 2 ea 1 ea 1 ea 1 ea 1 ea 18206 Cable (8 Wire) Assembly Handle to Motors 10104 Terminal, Spade Male 10106 Terminal, Bullet Male, Ground 10119 Terminal, Spade Female-18 Gauge 10121 Strain Relief, Cable-Wire 8 10131 Term
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Bucket Assembly C4-A Part # Description 10039 10061 10086 10087 10176 10448 10604 Qty Bolt, 1/4-20 x 3/4 Phil SS Washer, Flat 1/4 SS Handle, Bucket Bail Bushing, Flanged-Bucket Washer, Lock 1/4 Decal, CRI Bucket C4-A, Blue 2 ea 2 ea 1 ea 2 ea 2 ea 1 ea 1 ea 33 Notes
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Lid Assembly C4-A Part # Description Qty 7LIDLM Lid Assembly 10150 Bolt, 10-24 x 1/2 Phil SS 10174 Washer, Lock #10 SS 10275 Washer, Flat #10 SS 10377 Tube, Sight 10480 Decal, Instruction- Lid QD 10601 Lid, Gray (NFS) 10609 Lid, Plate w/Filter Screen 10232 Gasket Lid/Duct 1/4 C4-A 10382 Cuff, Hose-Lid 1 ea 6 ea 6 ea 6 ea 2 ea 1 ea 1 ea 1 ea 1 ea 2 ea 35 Notes
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Hand Tool Kit C4-A Part # 8HTK Description Qty Hand Tool Kit 10038 Brass, Plug 1/4 Barb 10053 Hose, Vac-H.T. 1" x 10' With Cuffs 10055 Cuff, Hose-Enlarger 1 to 1 1/4 10056 Cuff, Hose-Straight 1 10058 Wire, Tie-11 10059 Bag, H.T. - Gray With Print 10188 Clamp, 1/4 Sol. Hose SS 10196 Hose, Sol. Hand Tool 1/4 I.D. x 126 18209 Hand Tool Assembled 10050 Spray Tip, 11002-Hand Tool 18302 H.T. Plastic Body 18305 H.T. Washer, Spray Tip 18306 H.T. Ring, Spray Tip 18307 H.T.Filter, Spray Tip 18311 H.T. Tube Ext.
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Final Assembly C4-A Part # Description 7216 10023 10024 10026 10027 10035 10044 10047 10067 10072 10076 10090 10093 10096 10097 10098 10099 10100 10102 10127 10137 10150 10156 10157 10174 10176 10178 10180 10181 10187 10230 10273 10275 10329 10606 10608 18208 18211 Qty Decal, Purent Stud, Handle Mount-3/8 Alum Nut, 3/8 16-Nylock Bolt, 6-32 x 3/8 Phil Flat SS Bracket, Detent-Handle Adjust Bolt, 1/4-20 x 3/4 Hex SS Filter, S Tank to Pump Bolt, 1/4-20 x 3 Hex SS Cap, Shaft-Axle Tube, Shaft, Wheel-1/2 I.D.
C4-A Maintenance & Repair Manual Test 1. Vacuum motor is running with little or no sealed vacuum to floor nozzle: a. replace the vacuum motor terminals b. replace the vacuum motor c. check if front and rear nozzle clips are damaged or missing 2. Power is intermittent to all or some of the motors: a. replace some or all motors b. replace burned or corroded terminals c. look for loose terminals or wire nut d. both b and c 3. Vacuum motor is making excessive noise: a.
