Warranty

17 West Street
West Hatfield, MA 01088
Toll Free 800.582.2213
Phone [phone]
Fax [phone]
[e-mail]
www.aptankless.com
Tankless Electric Domestic Hot Water Heaters
All AQM, AQC, AQE, DHE, & DHE Pro Models
LIMITED WARRANTY
This Warranty is valid for U.S.A. & Canada only. Warranties
may vary by country. Please consult your local Aqua Power
Representative for the Warranty for your country.
Subject to the terms and conditions set forth in this
limited warranty, Aqua Power (the “Manufacturer”)
hereby warrants to the original purchaser (the “Owner”)
that each Tankless Electric Domestic Hot Water Heater
(the “Heater”) shall not (i) leak due to defects in the
Manufacturer’s materials or workmanship for a period
of five (5) years from the date of purchase or (ii) fail
due to defects in the Manufacturer’s materials or
workmanship for a period of one (1) year from the date
of purchase. As Owner’s sole and exclusive remedy for
breach of the above warranty, Manufacturer shall, at
the Manufacturer’s discretion, send replacement parts
for local repair; retrieve the unit for factory repair, or
replace the defective Heater with a replacement unit
with comparable operating features. Manufacturer’s
maximum liability under all circumstances shall be
limited to the Owner’s purchase price for the Heater.
This limited warranty shall be the exclusive warranty
made by the Manufacturer and is made in lieu of all
other warranties, express or implied, whether written
or oral, including, but not limited to warranties of
merchantability and fitness for a particular purpose.
Manufacturer shall not be liable for incidental,
consequential or contingent damages or expenses
arising directly or indirectly from any defect in the
Heater or the use of the Heater. Manufacturer shall
not be liable for any water damage or other damage
to property of Owner arising, directly or indirectly,
from any defect in the Heater or the use of the Heater.
Manufacturer alone is authorized to make all warranties
on Manufacturer’s behalf and no statement, warranty
or guarantee made by any other party shall be binding
on Manufacturer.
Manufacturer shall not be liable for any damage
whatsoever relating to or caused by:
1. any misuse or neglect of the Heater, any accident to
the Heater, any alteration of the Heater, or any other
unintended use;
2. acts of God and circumstances over which
Manufacturer has no control;
3. installation of the Heater other than as directed
by Manufacturer and other than in accordance
with applicable building codes;
4. failure to maintain the Heater or to operate the
Heater in accordance with the Manufacturer’s
specifications;
5. operation of the Heater under fluctuating water
pressure or in the event the Heater is supplied with
non-potable water, for any duration;
6. improper installation and/or improper materials
used by any installer and not relating to defects in
parts or workmanship of Manufacturer;
7. moving the Heater from its original place of
installation;
8. exposure to freezing conditions;
9. water quality issues such as corrosive water, hard
water, and water contaminated with pollutants or
additives;
Should owner wish to return the Heater to
manufacturer for repair or replacement under this
warranty, Owner must first secure written authorization
from Manufacturer. Owner shall demonstrate proof
of purchase, including a purchase date, and shall be
responsible for all removal and transportation costs.
If Owner cannot demonstrate a purchase date this
warranty shall be limited to the period beginning
from the date of manufacture stamped on the Heater.
Manufacturer reserves the right to deny warranty
coverage upon Manufacturer’s examination of Heater.
This warranty is restricted to the Owner and cannot be
assigned.
Some States and Provinces do not allow the exclusion
or limitation of certain warranties. In such cases, the
limitations set forth herein may not apply to the Owner.
In such cases this warranty shall be limited to the
shortest period and lowest damage amounts allowed
by law. This warranty gives you specific legal rights and
you may also have other rights which vary from State to
State or Province to Province.
Owner shall be responsible for all labor and other
charges incurred in the removal or repair of the Heater
in the field. Please also note that the Heater must be
installed in such a manner that if any leak does occur,
the flow of water from any leak will not damage the
area in which it is installed.