Use and Care Manual

1. Why does my spa not shut off? Your spa is designed to run from the time you plug it in to run until it reaches

your desired temperature. Once desired temperature is reached then you can control the on/off with the

buttons on the top control. For example: On the initial startup the spa will run for approximately 18 hours to

reach 38°C (100°F). At that point the spa will shut off, and then the spa will maintain your desired temperature

settings. Keep in mind that anytime power is disrupted from the spa, the spa will reset itself and run until it

reaches the spa’s default settings.

2. Why does my spa turn on late at night? The spa is designed to filtrate every 12 hours. The clock starts the

second you plug it in. Recommend unplugging and plugging back in between 7 and 8. This means the spa will

come on every 12 hours at the designated time and filter the amount of time you have it set for.

3. Why is my spa hotter than it is set for? If your spa is set for 101°F (38°C) but it reads 103°F (39°C) most likely

your filter cycle is set too high. Adjust your filter cycle down to the next lower setting or F2. Remember, when

the spa is running to filtrate it is also heating.

4. Why is my spa not heating? All spas heat at approximately 1.5° F (1°C) per hour. If your water temperature is

70°F (21°C) when you first fill your spa it will take approx. 20 hours to reach 100°F (38°C). Remember, it is

imperative to keep your safety cover on and the air control valves turned off while heating.

5. How do I change the light bulb? See page 13.

6. How many gallons does my spa hold?

Model

First three characters on rating plate

AR150

EZS

AR200

ECL

AR300

TRI

AR400

X4H

AR500

X5H

AR600

EZB

Gallons/Liters

170/644

210/795

185/700

200/757

220/834

250/834

7. I see water on the floor. What does this mean? The cover can accumulate condensation between the seams

and run down the sides of the spa. You can verify that water is coming from the cover by squeezing the seam,

or by repositioning the cover so that the seam is on a different side. This only occurs when the temperature

and humidity are at certain levels.

8. What do I do if I cannot fix a problem?

Contact the dealer from whom you purchased the spa.