Use and Care Manual

18
Troubleshooting Guide
SITUATION
PROBABLE CAUSE
ACTION
NO HEAT OR HEAT TOO LOW
Operating while spa cover is open.
Ensure that spa cover is properly closed.
Dirty filter
Remove filter cartridge and clean.
JETS WON’T COME ON
No power to spa control.
Check the GFCI plug, circuit breaker and/or disconnect switch.
NO CONTROL DISPLAY OR FUNCTIONS
No power to spa control.
Check the GFCI plug, circuit breaker and/or disconnect switch.
LOW WATER FLOW
Dirty filter.
Remove filter cartridge and clean. Pg. 10
Low water level.
Make sure water level in spa is correct.
NO AIR BUBBLES IN JET
Air control valve in the closed position.
Open venturi dials. Pg. 10.
SPA IS LEAKING
Spa drain valve and cap partially open.
Ensure that drain valve and cap are fully closed. Pg. 8
NO SPA LIGHT
Burned out bulb.
Replace bulb. Pg. 13
SLOW WATER DRAIN
Drain valve not fully opened.
Ensure that valve is fully open. Pg. 8
Dirty filter.
Remove filter cartridge and clean. Pg10
Kinked garden hose
Ensure drain hose is not kinked and is in a downhill direction.
NO WATER FLOW FROM JETS
Air lock in pump
Purge the pump. Pg. 16