FAQ

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Customer Service 1-888-768-6772

Frequently Asked Questions

The “Why”

Why are Aqua Rest Spas unique?

AquaRest Spas are the world’s most recognized brand of

rotational-molded, polyethylene spas and hot tubs. AquaRest was

one of the first companies to introduce the benefits of rotationally

molded products to the spa industry in 1997. Since then, AquaRest

has revolutionized the hot tub industry by manufacturing the best

hot tub at the best price. They are virtually indestructible.

The “Jets”

What material is used on the jets?

Aqua Rest offers Stainless Steel Jets as standard on all of our

spas.

Do more jets provide a better hot tub experience?

This is a big misconception. While the number of jets can seem to

be the main factor for the best hydrotherapy, it does not always

equal the best therapy. Having adjustable jets, to customize your

massage, and having them strategically placed to pinpoint the

muscle groups needed to relieve stress and pain is what is most

important. Some spa’s claim higher jet counts but look to see if

their jets are air injectors and not actual water therapy jets. All

AquaRest Spa’s jets are water therapy jets and are fully adjustable

Summary of content (6 pages)

PAGE 1
Customer Service 1-888-768-6772 Frequently Asked Questions The “Why” Why are Aqua Rest Spas unique? AquaRest Spas are the world’s most recognized brand of rotational-molded, polyethylene spas and hot tubs. AquaRest was one of the first companies to introduce the benefits of rotationally molded products to the spa industry in 1997. Since then, AquaRest has revolutionized the hot tub industry by manufacturing the best hot tub at the best price. They are virtually indestructible.
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The “Cost & Value” What is the average cost of hot tub maintenance? This cost varies per user, frequency and your environment. An Aqua Rest Spa is full foam insulated and typically averages between $ 20.00 and $ 30.00 per month. In comparison to what it delivers, our customers all agree, a low cost to pay to live the “spa life”! Is buying a hot tub worth the money? An Aqua Rest Spa is like taking a vacation everyday and right in your backyard.
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The “Power” What does Plug-N-Play Mean? All Aqua Rest Spas use 110V, 15 amp service, which means that all you have to do is fill it with water, plug it into a standard outlet and enjoy. It doesn’t get easier than that. (Optional 230V upgrade package available.) Can I convert my Hot Tub to 220V? At the time of purchase you can select either the 220V or the 120v. The 220V can be converted back to 120V, but the 120V cannot be converted to the 220V.
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The “Care” How much time will I spend cleaning my hot tub? With every Aqua Rest Spa comes a revolutionary patented 100% filtration system. 100% of your water is filtered 100% of the time. This design allows the elimination of the return valve most spas have protruding in the footwell (floor) area of your spa taking up valuable space. You won’t find that in an AquaRest Spa. Footwells (floors) are barrier free and water is cleaner and easier to maintain.
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The “Preparation” What type of foundation is required for the spa? The site must provide a solid foundation with a minimum load bearing capacity of 34 kg per 929 sq. cm (75 pounds per square foot). How long is the cord? 12 Feet Please carefully read the AquaRest Pre-Delivery Guide located on the retailer's spa page of the model you are purchasing. This will provide you with all the information needed to prepare, set up, care for and enjoy your spa for many years to come.
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The “Support” Who do I contact with questions about my spa? For questions regarding your spa (warranty repairs, out of warranty service, parts, manuals, or maintenance please contact our customer service department at: 1-888-768-6772