Warranty

What is covered
This Warranty covers defects in materials or workmanship in manufacturing of your
Aquasana Rhino Whole House Filtration System, except as provided below.
For how long
This warranty runs for 48 months from the date of purchase by a consumer
(“Warranty Period”).
What is not covered
This warranty does not cover lter cartridges and any systems that were not installed in
compliance with the instructions or that have been abused or operated incorrectly. It also
does not cover the following:
• Incidental or consequential damages caused by a failure of the product.
• Clogging, as replacement of the Pre-Filter cartridge is the purchaser’s responsibility.
• Damage from use of non-potable water supplies.
• Labor costs to install or replace the system or lters.
• Damage caused by re, ood or acts of God.
This warranty is voided if the product is used with parts that are not genuine Aquasana parts.
This includes, but is not limited to: replacement lters, faucets, and diverter valves.
What Aquasana will do
We will replace the defective part of the covered product, or if necessary, the product and
send it to you with installation instructions for a licensed plumber.
How to get service
To receive service under this Warranty, you must contact Aquasana, Inc. at 1-866-662-6885 or
[e-mail] within the Warranty Period to describe the problem to a customer
service representative who will verify that the product is under warranty and determine
whether a part or the system will be replaced and whether you must send back the defective
part at our cost. If so, we will send you a return shipping label. You will be required to provide
a proof of purchase (unless you purchased direct from us). We will send you the replacement
part or system at no cost to you.
How state law applies
This warranty gives you specic rights and you may have other rights which vary from
state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Warranty Registration
Warranty registration is not required for coverage under the factory direct purchases
made from www.aquasana.com. If you purchased from a retailer or dealer, please
complete the online warranty registration form at www.aquasana.com/warranty. Once
registered online, we will have a record of your purchase and you will not be required to
produce a proof of purchase for a warranty claim.
EQ-400 RHINO
®
WATER FILTER
4-YEAR LIMITED WARRANTY
4
YEAR
LIMITED
WARRANTY