Warranty

2-Year Limited Warranty
WHAT IS COVERED:
This Warranty covers defects in
materials or workmanship in
manufacturing of your Aquasana
AQRO Drinking Water System,
except as provided below.
FOR HOW LONG:
This warranty runs for 24 months
from the date of purchase by a
consumer “Warranty Period”.
WHAT IS NOT COVERED:
This warranty does not cover filter
cartridges and any products that
were not installed in compliance with
the instructions or that have been
abused or operated incorrectly. It also
does not cover incidental or
consequential damages caused by a
failure of the product. Finally, this
warranty is voided if the product is
used with parts that are not genuine
Aquasana parts. This includes, but is
not limited to: replacement filters,
faucets, and diverter valves.
WHAT AQUASANA WILL DO:
We will replace the defective part of
the covered product and send it to
you with installation instructions
upon payment of $9.50 for shipping
and handling per incident.
HOW TO GET SERVICE:
To receive service under this
Warranty, you must contact Aquasana,
Inc. at 866-662-6885 or
[e-mail] within the
Warranty Period to describe the
problem to a customer service
representative who will verify that the
product is under warranty and arrange
for delivery of a replacement part.
HOW STATE LAW APPLIES:
This warranty gives you specific rights
and you may have other rights which
vary from state to state.
Some states prohibit the exclusion or
limit of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
WARRANTY CARD:
Warranty registration is not required
for coverage under the Aquasana
Limited Warranty and is not necessary
for factory direct purchases made
from aquasana.com. If you purchased
from a retailer or dealer, please go to
aquasana.com/warranty and complete
the online warranty registration form.
or use the card in the back of this
manual. Once registered, we will have
a record of your purchase and you will
not be required to produce a proof of
purchase for a warranty claim.
[phone]
[e-mail]
www.aquasana.com
Aquasana, Inc.
6310 Midway Road
Haltom City, TX 76117
Name
Address
City State/Province Postal Code
Phone
Model #1
Model #2
Date of Purchase/Delivery
Email
Please print clearly
Aquasana Warranty Registration
Pure Satisfaction
All Aquasana products oer a 90-day satisfaction guarantee. (A 2 year warranty is included,
which covers defects in materials and workmanship.) If for any reason you are not
satisfied with your purchase, simply call us, or the dealer you purchased from, for a Return
Authorization Code and a full refund will be promptly issued upon return. Thank you for
choosing Aquasana!
This filter system is designed and tested for use with genuine Aquasana parts including
replacement filters and all hardware. Use of parts from other manufacturers may result in loss
of contaminant reduction performance, system damage or failure. Use of parts from other
manufacturers will also void your warranty. Please visit aquasana.com for all replacement parts.