Warranty

Aquatic 17
Serenity DriftBath
™
Owner's Manual & Installation Guide
Aquatic Limited Warranty
Serenity DriftBath
™
Limited Warranty For Original Consumer For Household Usage
WHAT PRODUCTS ARE COVERED
Structures and surface finishes on the tub and their support systems including equipment, components, attachments and plumbing equipment. Different warranty periods apply to
specific components.
Warranty Periods for Specific Components
10 YEAR STRUCTURAL WARRANTY FOR TUB SHELL
Aquatic extends to the original consumer purchaser (the “Purchaser”) of the acrylic, fiberglass reinforced shell of tubs a limited warranty that the shell will retain its structural integrity
and configuration and be free of water loss due to a defect in the tub shell for a period of 10 years from the date of purchase or 11 years from date of manufacture. This limited
structural warranty does not apply to attachments to the acrylic, fiberglass reinforced shell, such as plumbing, fittings and other apparatus; this support equipment pieces is covered
below.
10 YEAR SURFACE WARRANTY FOR FACE OF TUB
The interior surface/face of a tub is warranted against fading, blistering, cracking and delamination due to defects in the surface materials for a period of 10 years from the date of
purchase or 11 years from date of manufacture. This surface warranty extends to defects due to surface material mixing or molding. This surface warranty does not apply to fading,
cracking, delamination or blistering due to excessive wear, sun fading or scouring due to cleaning.
2 YEAR EQUIPMENT WARRANTY FOR SUPPORT EQUIPMENT, COMPONENTS, CONTROLS & PLUMBING EQUIPMENT
All support equipment, components, controls and plumbing equipment on tubs are warranted for 2 years from date of purchase or 3 years from date of manufacture, against defects
in workmanship and materials. Fuses and pillows are not included in this limited warranty.
EXCLUSIVE REMEDY
Aquatic shall, as its sole obligation, and Purchaser’s sole and exclusive remedy for any breach of the limited warranty set forth herein, repair or replace the affected components of
any defective tub. If Aquatic determines that repair or replacement of the entire defective tub is not commercially practicable, Aquatic may accept return of the tub and refund the
then-current list price of the tub (or, if the tub has been discontinued, of the most nearly comparable current product) to Purchaser for the defect. Any repair, replacement or warranty
service by Aquatic hereunder will not extend the applicable warranty periods set forth herein. Unless otherwise agreed upon by Aquatic in writing, Purchaser will bear the costs of
access, de-installation, re-installation and transportation of the tub to Aquatic and back to Purchaser.
WHAT YOU MUST DO
To obtain warranty service under these warranties:
1. You must be the Purchaser of the tub.
2. You must give prompt written notice to Aquatic at the address detailed below of any defect claim within the warranty period and provide us with any substantiation that we may
reasonably request.
Write to: Aquatic 1521 N. Cooper, Suite 500, Arlington, TX. 76011.
3. Tubs must have been installed and maintained in accordance with standard industry practice and with Aquatic’s instructions contained in the Owner’s Manual and Installation
Guide. Please contact Aquatic at the address stated above to obtain a copy of Aquatic’s Owner’s Manual and Installation Guide.
EXCLUSIONS
These limited warranties are null and void if:
1. The tub is subject to damage during shipping by carriers, faulty installation, maintenance, abuse, accident or other damages.
2. The tub is installed outdoors.
3. The tub is not installed in accordance with standard industry practice and Aquatic’s instructions contained in the Owner’s Manual and Installation Guide.
Please contact Aquatic at the address stated above to obtain a copy of Aquatic’s Owner’s Manual and Installation Guide.
4. Unreasonable use of the tub occurs (including any use for non-bathing purposes or failure to provide reasonable and necessary maintenance as specified in Aquatic Owner’s
Manual and Installation Guide supplied with the tub).
5. The tub is altered, customized, or modified without Aquatic’s prior written approval.
LIMITATIONS
1. Aquatic tubs sold to Purchasers for industrial, commercial or hotel use are warranted for two years from the original date of purchase or 3 years from date of manufacture, with
a limited warranty that the shell will retain its structural integrity and configuration and be free of water loss due to a defect in the tub. The interior surface/face of the tub is
warranted against fading, blistering, cracking and delamination due to defects in the surface materials. All support equipment, components, controls and plumbing equipment
sold to Purchasers for industrial, commercial or hotel uses on the support equipment, controls, or plumbing is warranted for 1 year from date of purchase or 2 years from date
of manufacture. Fuses and pillows are not included in this limited warranty. Aquatic reserves the right to furnish a substitute or replacement tub component in the event the tub
component is discontinued or otherwise unavailable.
2. THESE WARRANTIES ARE NON-TRANSFERABLE TO ANY OTHER PURCHASER OR PARTY OTHER THAN THE PURCHASER. NO OTHER AGENT OR PARTY CAN GIVE ANY
OTHER WARRANTY OR PROMISE. THIS IS THE SOLE WARRANTY FOR YOUR AQUATIC TUB.
3. Building Code Compliance is not covered by this limited warranty. Local building codes vary considerably, the Purchaser of the tub is responsible for checking with local
building or plumbing contracts to insure local code compliance before installation.
4. Your warranty period starts (begins to run) at the earlier of 1) the beginning of installation of your tub in a home, or 2) the purchase of your tub, and shall never exceed 11 years
from the date the tub is manufactured for its shell or finish, or 3 years from the manufacture of plumbing supplies and accessories.
GENERAL
EXCEPT FOR THE LIMITED WARRANTIES SET FORTH ABOVE, THE TUBS ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. AQUATIC
EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. AQUATIC DOES NOT WARRANT THAT THE TUBS FURNISHED HEREUNDER WILL MEET PURCHASER’S
REQUIREMENTS OR THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR DEFECT-FREE OR THAT ALL DEFECTS WILL BE CORRECTED. PURCHASER
ACKNOWLEDGES THAT IT HAS RELIED ON NO WARRANTIES OTHER THAN THE EXPRESS WARRANTIES PROVIDED HEREIN.
IN NO EVENT WILL AQUATIC BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES; INCLUDING WITHOUT LIMITATION ANY
LOST PROFITS AND COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCT, ARISING OUT OF OR RELATED TO A BREACH OF THIS LIMITED WARRANTY.
Some states do not allow exclusions or limitations on implied warranties. Thus, the above exclusions or limitations may not apply. This warranty gives you specific legal rights.
Purchaser may also have other rights which may vary from state to state.