V384 WIRELESS MODEM UNIT User’s Guide An Arcadian Networks Inc. Technical Document Version: 1.
Copyright and Trademark Information: © 2008 Arcadian Networks Inc. All rights reserved. Arcadian Networks Inc. reserves the right to alter the equipment specifications and descriptions in this publication without prior notice. No part of this publication shall be deemed part of any contract or warranty unless specifically incorporated by reference into such contract or warranty.
FCC Compliance Statement NOTE: This equipment is authorized under FCC ID:V72V384 to operate in the A Block of the Upper 700 MHz Band pursuant to Part 27 of the FCC’s rules. In addition, this equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
CONTENTS 1 1.1 1.2 1.3 Overview and Purpose ..................................................... 1 Purpose of This User’s Guide .......................................... 1 Target Audience............................................................... 1 Arcadian .......................................................................... 2 2 2.1 2.2 Modem Features and Components ................................. 3 Front Panel Indicators ......................................................
1 OVERVIEW AND PURPOSE Welcome to the User’s Guide for the Arcadian Networks Inc. V384 Modem. Figure 1-1: The Arcadian V384 Wireless Modem Unit 1.1 Purpose of This User’s Guide This guide is designed to be used as a tool in the initial installation and periodic maintenance of the V384. It contains information on how to perform the following tasks: • Installing the V384 • Configuring the V384 • Maintaining the V384 • Troubleshooting the V384 1.
1.3 Document Conventions This guide is intended for service personnel required to install, configure or maintain the V384modem. The following icons appear throughout this guide: Note: This is a note. It provides additional information on the current topic. Warning: This is a warning. It contains cautionary information on the current topic. Tip: This is a tip. It provides time saving information to the reader. 1.4 Arcadian Arcadian Networks Inc.
2 MODEM FEATURES AND COMPONENTS The V384 modem offers the following features: • • • • • Point-to-multipoint broadband wireless Internet access Superior operations over a wide range of modulation formats and IF bandwidths, including noisy channels Easy installation Robust RF performance Internal radio for UHF bands 2.1 Front Panel Indicators Four Light Emitting Diode (L.E.D.) indicators are located at the front of the modem. The L.E.D.
Table 2-1: L.E.D. Status and Functions L.E.D. Indicator Function POWER • On = Power On • Off = Power Off • Flashing = Fatal Error STATUS • On = Modem is connected to the Internet • Off = Modem is not connected to the Internet RF LINK When Status L.E.D. is Off: • RF On = The downstream link is operational • RF Off = The modem has not yet begun downstream acquisition, the downstream link is idle, or there is a problem with data reception • RF Flashing = Downstream link is being acquired When Status L.
2.2 Rear Panel Connectors There are three connectors located on the rear panel of the V384 modem. Power RF LAN Figure 2-2: V384WMU Rear Panel Connectors Connector or Button Function POWER Connect the 9 volt external power source here. LAN Connect an RJ-45 Ethernet cable to this port. The other end of the cable can be connected to the subscriber’s computer or an Ethernet hub or switch. RF Connect this F-type connector to the UHF antenna. Table 2-2: V384 Rear Panel Connectors 5 www.
3 USING THE MODEM Follow the steps below to use the modem properly. To use the modem: 1 Check that the computer with which you are using the V384 modem contains a working Ethernet network card, and has the following software installed and operational: • • • • Microsoft Windows 95 operating system or later Access to the Internet A standard Internet browser application The Telnet communications utility 2 Attach your computer to the modem’s LAN port with the included RJ-45 Ethernet cable.
4 TECHNICAL SPECIFICATIONS General Dimensions Operating Temperature Power Power Supply LED Indicators (4) 5.25 x 4.25 x 1.00 in. (13 x 11 x 2.
Service Network Management Security Upstream QoS Downstream QoS IP Protocols # IP Data Services Ordering Info 220 VAC Power Supply 110 VAC Power Supply 8 Protocol: MIB: Provisioning: Link Layer Encryption: Key Distribution: SNMP RFC1213, RFC1493, RFC2233, RFC2669, RFC2670, DOCSIS Privacy MIB As per DOCSIS DES CBC, 40 and 56 Bits per user Two-layer key distribution protocol, which includes DES-ECB and RSA public key encryption and HMAC-SHA1 authorization Committed Information Supported Rate (CIR) Pe
5 PROBLEM TROUBLESHOOTING If you encounter problems with your modem, try the following steps. 1 Check for damage to the external modem casing during shipping or installation. If you see visible damage, the modem may need replacement. 2 Verify that the 9-Volt modem power supply jack is connected to the modem POWER connector on the rear of the modem, and that the modem power supply is connected to a known-good AC power outlet.
10 # Problem Description Possible Cause Potential Resolutions 2 The LAN&USB LED does not light up. • The connection between the modem and the PC may be faulty. 1. Check the 10/100BaseT cable connection. 2. Check the network configuration: IP address, Gateway, DHCP, and DNS. 3. Reset the modem by disconnecting and reconnecting the power. 4. Replace the NIC Ethernet card. 5. Test the connection using another modem or network device. 3 The RF LINK LED is blinking or off, and the STATUS LED is off.
6 WARRANTY INFORMATION The Arcadian Networks Inc. Limited Warranty and related information can be found in the terms and conditions and/or other contracts under which this product was purchased. 11 www.arcadiannetworks.
7 FCC DECLARATION OF CONFORMITY The Responsible Party for this equipment is: Company: Arcadian Networks Inc. Address: 400 Columbus Avenue - Suite 210E Valhalla NY 10595 Country: USA Telephone number: 1-914-579-6300 Arcadian Networks Inc. hereby certifies and declares that the following equipment: Brand Type Product description ARCADIAN V384 UHF WIRELESS MODEM complies with Part 15 of the FCC Rules as an unintentional radiator.
CONTACTING ARCADIAN For further information about the V384WMU or other Arcadian Networks Inc products, visit the Arcadian Website at: www.Arcadiannetworks.com . 13 www.arcadiannetworks.
