Warranty

WARRANTY
This warranty is limited to Arctic Cove
®
products. If you have an
Arctic Cove product and have questions about your warranty,
please call 1-877-297-8911 for more information. Warranties for
other Arctic Cove products may vary. This product is manufactured
by One World Technologies, Inc.
90-DAY SATISFACTION GUARANTEE POLICY
During the first 90 days after the date of purchase, if you are
dissatisfied with the performance of this Arctic Cove product for
any reason and you bought the product from an authorized retailer,
you may return the item to the authorized retailer from which it was
purchased for a full refund or exchange. Authorized retailers can
be found by calling Arctic Cove at 1-877-297-8911. To receive a
full refund or exchange, you must present proof of purchase from
an authorized retailer and return all original items and equipment
packaged with the original product. In the event of an exchange by
the retailer under the 90-day satisfaction guarantee policy, the one
year limited warranty time frame does not re-start from the date
of replacement. The replacement product is only covered by the
limited warranty for the remaining time frame from the original date
of purchase. Should a replacement product require further service
or replacement, proof of original purchase from an authorized
retailer and proof of replacement from an authorized retailer must
be presented for validation.
WHAT IS COVERED UNDER THE ONE YEAR
LIMITED SERVICE WARRANTY
Arctic Cove offers a limited warranty to the original purchaser for
one year from the date of purchase against defects in material,
manufacturing, and workmanship. This limited warranty is non-
transferable. Warranties for other Arctic Cove products may vary.
WHAT IS NOT COVERED
This one year limited warranty applies only to the original purchaser
from an authorized retailer and may not be transferred to another
party. This warranty only covers defects in material, manufacturing,
and workmanship. It does not cover any malfunction, failure,
or defect resulting from misuse, abuse, neglect, alteration,
modification, and excessive exposure to the elements, normal wear
and tear, or repair by other than an authorized party of One World
Technologies (OWT), Inc. In the event that an original product is
replaced by the manufacturer under the one year limited warranty,
the one year limited warranty time frame does not restart from the
date of replacement. The replacement product is only covered
by the limited warranty for the remaining time frame from the
original date of purchase. Should a replacement product require
further service or replacement, proof of original purchase from an
authorized retailer and proof of replacement from the manufacturer
must be presented for validation. Consumable accessories
provided with this item are not covered.
ARCTIC COVE AND ONE WORLD TECHNOLOGIES, INC., MAKE
NO WARRANTIES, REPRESENTATIONS OR PROMISES AS TO
THE QUALITY OR PERFORMANCE OF PRODUCTS OTHER
THAN THOSE SPECIFICALLY STATED IN THIS WARRANTY.
HOW TO OBTAIN SERVICE
If, within one year from the date of purchase, this product appears to
have a defect covered under the limited warranty, contact customer
service at 1-877-297-8911 for service information or the location
ARCTIC COVE
®
ONE YEAR LIMITED SERVICE WARRANTY
of the nearest service provider. Subject to the aforementioned
exceptions, Arctic Cove will repair or replace (at Arctic Cove’s
discretion) any product which, after examination, is determined
by Arctic Cove to be defective in material, manufacturing, or
workmanship for one year from the original date of purchase.
Bring the product in need of service to your nearest authorized
retailer special services desk. A copy of the proof of purchase from
an authorized retailer must be provided at the time of service to
confirm the product has not transferred to another party from the
original purchaser. A copy of the proof of previous replacement
must also be included if applicable. Maintain the original documents
for future reference.
The authorized retailer and Arctic Cove will assess your product
and provided paperwork to confirm the one year limited warranty
is still valid. If any items in the ‘What is not covered’ section are
found, then the one year limited warranty is null and void. A valid,
legible product serial code must also be visible to obtain service
under the Arctic Cove misting fan one year limited warranty. After
validation, the authorized retailer will arrange for your product to
be serviced. If the authorized retailer and Arctic Cove deem that
a product cannot be serviced and a replacement is necessary, a
similar product of equal or greater value will be shipped to you free
of charge by Arctic Cove.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT
REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE
CONTRACT FOR THE PURCHASE OF EVERY ARCITC COVE
MISTING FAN. DETAILS OF THIS LIMITED WARRANTY ARE
SUBJECT TO CHANGE WITHOUT NOTICE. IF YOU DO NOT
AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE
THE PRODUCT. IN NO EVENT SHALL ARCTIC COVE BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES,
LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF
ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT
INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF
PROFITS. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL
OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. TO THE
EXTENT PERMITTED BY LAW, ARCTIC COVE DISCLAIMS ANY
IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH
DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED
WARRANTIES ARE LIMITED TO THE DURATION OF THE
APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
QUESTIONS
For any further questions regarding Arctic Cove products,
please email us by logging into the Arctic Cove website at
www.arcticcove.com or call 1-877-297-8911.