Warranty

ARCTIC COVE
®
1 YEAR LIMITED WARRANTY
FOR EVAPORATIVE COOLERS
This warranty is limited to Arctic Cove® evaporative coolers including the following product model
numbers: EVC350, EVC500, EVC700. If you have an Arctic Cove evaporative cooler and do not see your
product model number listed here, please call 1-877-297-8911 for more information. Warranties for
other Arctic Cove products may vary. This product is manufactured by One World Technologies, Inc.
90-DAY SATISFACTION GUARANTEE POLICY
During the first 90 days after the date of purchase, if you are dissatisfied with the performance of this
Arctic Cove product for any reason and you bought the product from an authorized retailer, you may
return the item to the authorized retailer from which it was purchased for a full refund or exchange.
Authorized retailers can be found by calling Arctic Cove at 1-877-297-8911. To receive a full refund or
exchange, you must present proof of purchase from an authorized retailer and return all original items
and equipment packaged with the original product. In the event of an exchange by the retailer under
the 90-day satisfaction guarantee policy, the one year limited warranty time frame does not re-start
from the date of replacement. The replacement product is only covered by the limited warranty for the
remaining time frame from the original date of purchase. Should a replacement product require further
service or replacement, proof of original purchase from an authorized retailer and proof of replacement
from an authorized retailer must be presented for validation.
WHAT IS COVERED UNDER THE 1 YEAR LIMITED WARRANTY
Arctic Cove offers a 1-year limited warranty to the original purchaser of evaporative coolers for one year
from the date of purchase against defects in material, manufacturing, and workmanship. This limited
warranty is non-transferable. Warranties for other Arctic Cove products may vary.
WHAT IS NOT COVERED
This 1 year limited warranty applies only to the original purchaser from an authorized retailer and may
not be transferred to another party. This warranty only covers defects in material, manufacturing, and
workmanship. It does not cover any malfunction, failure, or defect resulting from misuse, abuse,
neglect, alteration, modification, and excessive exposure to the elements, normal wear and tear, or
repair by other than an authorized party of One World Technologies (OWT), Inc. In the event that an
original evaporative cooler is replaced by the manufacturer under the 1-year limited warranty, the one
year limited warranty time frame does not re-start from the date of replacement. The replacement
product is only covered by the limited warranty for the remaining time frame from the original date of
purchase. Should a replacement product require further service or replacement, proof of original
purchase from an authorized retailer and proof of replacement from the manufacturer must be
presented for validation. Consumable accessories provided with this item are not covered.
ARCTIC COVE AND ONE WORLD TECHNOLOGIES, INC., MAKE NO WARRANTIES, REPRESENTATIONS OR
PROMISES AS TO THE QUALITY OR PERFORMANCE OF ITS EVAPORATIVE COOLERS OTHER THAN
THOSE SPECIFICALLY STATED IN THIS WARRANTY.
HOW TO OBTAIN SERVICE
Subject to the aforementioned exceptions, Arctic Cove will repair or replace (at Arctic Cove’s discretion)
any evaporative cooler which, after examination, is determined by Arctic Cove to be defective in
material, manufacturing, or workmanship for one year from the original date of purchase. Bring the
evaporative cooler in need of service to your nearest authorized retailer special services desk.
A copy of the proof of purchase from an authorized retailer must be provided at the time of service to
confirm the product has not transferred to another party from the original purchaser. A copy of the
Comment [GJ1]: This is good language, but in
practice we have to remember that it has
limitations. Warranties are usually extended to
members of the buyer’s household or other
foreseeable users of the product.