User's Manual

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3. Trouble shooting: Hardware Reset and Miscellaneous
error messages
(Demo Video Link: EZSmart Lock Demo Videos)
If you lost your Owner Key; Employee Keys or Key Fobs for any
reason, you can do a hardware reset to prevent any illegal entry.
After resetting the hardware, BAC31 system will generate new
sets of unique IDs for all Keys.
Hence, please delete the “Lock”
from the App first and then go through the registration process
to enable each key as described in previous steps.
Reminder:
You have to delete the “Lock” from all user’s App
within 10 meter (30 feet) radius around BAC31 or turn-off
Bluetooth option. The App will prevent previous devices try to
pair with BAC31 by using the old encrypted eKey. This can
lockup the system from Registration.
(1) Miscellaneous warning and error messages and solution
If you have following warning and error messages, please follow
the suggestion steps to resolve the issue.