Specifications

Page56of59|ArecontVisionAV200ManualRev1.1
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takeupCPUcycles.Theoncamerafeaturewasimplementedtoreducetheoverallnetworkbandwidthsothe
cameraitselfwillnotsendimagesuntilmotionisdetected.
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13. HowdotheArecontVisioncamerasutilizePTZ(Pan,Tilt,and
Zoom)?ThereisnomechanicalPTZ.However,
Arecont Vision cameras allow instantaneous electronic pan, tilt and zoom by specifying PTZ window
coordinates.MultipleuserscaneachselecttheirownwindowsallowingforindependentPTZcontrol.
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14. Whenattemptingtoupdatethefirmwareonan ArecontVisioncamerawiththe firmware updatetoolthe
AckTimeoutmessageisreceived.
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Ifatimeoutmessageappearstakethefollowingsteps:
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 Makesure that no application,aside from FirmwareLoader.exe, is accessing the camera during
theupdate.
 Makesurethatthecameraisconnectedviaswitchandnotwithacross‐over
cable.
 Re‐runAV200cameradiscoverypriortothe upgradetomakesurethecameraisaccessible and
thereisnoIPconflict.
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15. DoArecontVisioncamerassupportmulticast?AllsinglesensorH.264camerassupportmulticasting.
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16. How do I reset the camera settings to the original factory
 configuration? Resetting the camera settings
throughtheAV200softwarecanbedoneasAdministratorthroughtheCameratabRibbonBarReboot/Reset
Paneldescribedinthis manual.Alternately,resetting theArecont Vision camera toits original configuration
canbeachievedthroughthebuilt‐inwebinterface.ToresettheArecontVision
cameraopenawebbrowser
andtypehttp://ip_address/set?params=factory(Replaceip_addresswiththecamera’scurrentIPaddress).
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17. How is an RMA obtained for a camera? Initial RMA requests should be directed to the vendor where the
camera was purchased. The vendor may be capable of processing a request directly,
resulting in a quick
turnaroundtimeforareplacementcamera.Ifthisisnotpossible,pleasefilloutasupportrequestonArecont
Vision’ssupportportalandasupportrepresentativewillfollowuptoverifytheclaimpriortoissuinganRMA
number.Pleasedo notshipcamerasbacktoArecont
VisionwithoutanapprovedRMAnumberorthereturn
willbedelayedinprocessing.
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18. How to get online technical support for Arecont Vision cameras?Create an accounton our supportportal
locatedathttp://support.arecontvision.com/.Onceanaccounthasbeencreated,anewticketcanbeposted
andoneofourtechnicalsupportteamwillfollowuppromptly.
Toensuretimelyresponses,pleasemakesure
tologintothesupportportaltopostanyrepliestotheopenticket.
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19. What is the default IP address of Arecont Vision cameras? Arecont Vision cameras do not have a specific
default IP address. The AV200 System setup wizard will detect
cameras attached tothe network, giving the
currentIPofthecamera,andallowingIPaddresschangeofasinglecameraoralldetectedcamerastoauser
definedIPaddressrange.
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20. What is the default password of Arecont Vision cameras? Arecont Vision cameras do not ship with a
password set on the web interface. If a password is required to secure the camera or because 3rd party
software requires one, log in to the camera’s web interface by typing the camera’s IP address into a web
browser.UnderAdministration,enterthedesiredpasswordforadmininistratoraccess.Theusername
willbe
admin.