Installation Manual

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+1.818.937.0700 877.CAMERA.8 www.arecontvision.com [e-mail]
Support
1. Arecont Vision FAQ Page Located at ArecontVision.com
2. Check the following before you call:
• Restore camera to factory default with AV200 or the camera webpage.
• Upgrade to the latest firmware by visiting ArecontVision.com.
• Isolate the camera on a dedicated network and test with AV200.
• Swap the “troubled” camera with a known good camera to see if the problem follows the
camera or stays at the location.
3. Contact Arecont Vision Technical Support one of three ways:
1. Online Portal: Support.ArecontVision.com
2. Phone: [phone] (option #1)
3. Email: [e-mail]
4. Use the Arecont Vision software AV IP Utility located on the CD or available for download at our
website (www.arecontvision.com) for camera discovery and setup (see Instruction Manual
located on the CD or available on our website).