User manual
57
The BS-XXXX cannot be accessed by the network?
Check the network connection; has the network connector correctly been
plugged? Check the network by connecting a laptop to the plug.
Connect the USB and a network cable. Use the Networkcong-tool in the tool
menu at the logger software. With the help of this tool you will nd the current
IP-address for the BS-XXXX.
Check the DHCP server if this is being used.
Use the internet browser to contact the BS-XXXX. Apply the IP address you did
nd with the help of the Networkcong-tool.
Check whether the BS-XXXX works by USB port.
Check the blinking of the LED next to the network connector at the BS-XXXX.
Flash the most recent rmware in de BS-XXXX
(download via www.arexx.com/templogger)
Check the rewall and virusscanner.
Ask your network administrator for help.
Why am I unable to login to the BS-1000 as an admin?
Sometimes you will have to wait for a few minutes before you are allowed to
login again. T
he BS-XXXX will hold an admin session for 2 minutes. However the system has
been programmed to refuse more than one admin session simultaneously. We
advise you to use the logout link for leaving the administrative pages. In this
case you may login immediately without any delay.
Check the IP-address: has the address been modied by the DHCP-server.