Instruction manual

TROUBLESHOOTING
For help, spares or assistance please call 0845 6042377
or visit www.bagsandfilters.com
PROBLEM POSSIBLE CAUSES SOLUTIONS
There is an accessory
missing
1. A part(s) is missing from box 1. Check the ‘KNOW YOUR MACHINE’ page
of your instructions
T
he vacuum cleaner
d
oes not switch on
1. The unit is not plugged into a mains socket
2. The power button on the unit has not been
d
epressed
3. The thermal motor cut out has been activated
4. There is no electricity to the power socket
1. Ensure the plug is firmly in socket and
switched on
2
. Depress the power switch on the unit
3 If the unit has cut out during use, disconnect
the unit from the wall socket, allow to cool for
one hour, clean the filters, empty bin/dust bag
and check the hose/accessories for blockages
4. Seek expert help from a qualified electrician
The vacuum cleaner won’t
pick up
1. The accessories are not correctly fitted.
2 There are blockages in the hose/accessory
3. The dirt container/dust bag is full
4. The filters are blocked/clogged
1. Check hose and tools are correctly attached
to the machine/hose/tube; refer to ‘OPERATION’
section of your instructions
2. Check the air paths of the hose/accessory are
not obstructed by blockages
3. Check dirt container/dust bag and if necessary
empty/replace
4. Frequent cleaning of filters will maintain
performance; see ‘MAINTENANCE’ section of
your instructions
Dust is escaping from the
vacuum cleaner
1. The filters/dust bag/dirt container are not
fitted correctly
2. The filters/dust bag are damaged
1. See ‘ASSEMBLY’ and ‘MAINTENANCE’ sections.
2. If the filters/dust bag are damaged these will
need to be replaced
Accessories wont pick up
dust/debris
1. The wrong tool is fitted for the task
2. The tools are blocked
3. The filters are blocked
4. The dirt container/dust bag is full
5. The hose/tubes are blocked
1. See ‘KNOW YOUR MACHINE’ section.
2. Check the air paths of the tools are not
obstructed by blockages
3. Frequently cleaning filters will maintain
performance; check ‘MAINTENANCE’ section
4. Check and empty the dirt container/replace
dust bag
5. Check the air paths of the hose/tubes are not
obstructed by blockages
The blockage indicator (if
applicable to model)
activates
1. The filters/dust bag/dirt container are blocked
2. The dust bag/dirt container is full
3. The accessories/hose/tube are blocked
1. Frequently cleaning filters will maintain
performance; check ‘MAINTENANCE’ section
2. Check and empty dirt container/replace dust
bag
3. Check the air paths of the accessories/hose/
tubes are not obstructed by blockages
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