User Manual Part 2

User’s Manual 69
9. Trouble Shooting
This chapter contains information on solving problems you may encounter when using the
mobile computer and/or cradle. If problems occur, first carry out general checks before
comparing the problem with the descriptions in this chapter.
9.1 General Checks
 Make sure everything is installed properly
 Check the power supply (including the main battery or battery pack in the mobile
computer) of all devices
 Is the reading window of the mobile computer clean?
 Is the interface connector properly connected with the cable?
 Are the bar code labels readable, e.g. not damaged or poorly printed?
If the problem persists after these checks are performed, please check the problem descriptions
below. If the suggested solutions below do not resolve the problem, please contact your local
supplier or Argox for technical support: http://www.argox.com
If the PT-90 mobile computer needs repair, please ensure that the label with the serial number
is present. If sending the mobile computer or cradle back to your local supplier or Argox,
please use the original package to minimize the chances of damage during shipping.
9.2 Read Operation Problems
If the mobile computer has a problem reading barcode labels
Barcode reading problems
 Make sure the scanning application is loaded and operational.
 Run Scan Configuration program to modify barcode read setting.
 Barcode may be distorted and should be replaced.
 Battery needs recharging or replacing
9.3 Mobile Computer Problems
Mobile computer does not power on.
 Battery needs recharging or replacement.
 Insure that battery is installed correctly.
Mobile computer shuts itself down
 Adjust Power Properties
 Battery needs recharging.