Introduction Proprietary Statement A SERIE PRINTERS A-2240, A-2240E, A-2240Z, A-2240ZE, A-3140, A-3140Z User’s Manual This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd.
anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Argox Information Co., Ltd. has been advised of the possibility of such damages. Argox Information Co.
Table of Contents Introduction................................................................................. 2 Proprietary Statement ............................................................. 2 Product Improvements............................................................ 2 FCC Compliance Statement ................................................... 2 Liability Disclaimer .................................................................. 2 Safety .....................................................
Getting Started Printer Congratulations on choosing the Argox Amigo Series desktop barcode printer. This user’s manual will help you get to know your new printer. The manual includes a guide to operating the printer as well as related information on troubleshooting, maintenance, and technical reference. Illustrations are provided to help you quickly become familiar with the printer. Media Holder USB Cable Unpacking After receiving your printer, please check for possible shipping damage: 1.
Connecting the Power Supply Connect the power supply as below. WARNING: 1. do not operate the printer and power supply in an area where they might get wet. 1. Make sure the power switch is in the "O" position. 2. Insert the barrel connector of the power supply into the power jack on the back of the printer. 3. Insert the separate power cord into the power supply. 4. Plug the other end of the cord into an AC electrical outlet.
Getting to Know Your Printer The illustrations that follow describe the printer’s parts, features, controls, and indicators.
Controls and Indicators The printer’s controls and indicators are shown in the diagram below. The following table explains control and indicator functions.
Control / Indicator Function On: turns on normal operation Power Switch Off: turns off power Note: Turn power off before connecting or disconnecting cables Green light shows printer power on Light off shows printer power off Blinking light indicates error has occurred Power Indicator Ready Indicator Green shows printer is ready to operate Blinking light indicates printer is paused or receiving data Seagull driver status monitor Press to advance the label media to the fi
4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it a little bit onto the core. 6. Insert the ribbon roll into the supply holder. (First snap in the right side and then the left side.
7. Turn back the print head module and then insert the bare core into the pick-up holder. (First snap in the right side, then the left side.) 8. Turn the wheel of the print head module to ensure the ribbon is tightly wound. 9. Press down the print head module on both sides firmly till you hear a snap.
Loading Media The Amigo Series printers offer three different loading modes: standard, peel-off, or with a cutter. 2. Remove the media hanger. 3. Load the media roll onto the hanger. 4. Unlatch the print head module. 5. Open the front cover to allow the labels pass through the slot. Standard mode allows you to collect each label freely. Peel-off mode peels backing material away from the label as it prints. After the label is removed, the next label prints.
6. Lead the labels through the media guides with the other hand. The media guide can be adjusted centrally to fit with different label widths. 7. Press the print head module down firmly on both sides until you hear a snap.
Peel Off Mode 8. Close the top cover and turn on the printer or press the feed button if the printer is already on. 1. Unscrew the two screws behind the front cover. 2. Remove the front cover.
3. Plug in the dispenser connecter. 4. Mount the dispenser module. 5. Secure the two screws behind the front cover. 6. Lead the labels through the media guides and dispenser.
7. Press down the print head module firmly until you hear a snap. 8. Close the top cover and turn on the printer or press the feed button if the printer is already on. 9. Press the feed button and the label backing paper will come out from the slot under dispenser. Note: The feed button does not make the printer peel. Peeling occurs only when the software is properly set.
4. Cutter Mode Loose the 2 screws on the printer bottom. Note: For cutter mode you must first install the cutter and cutter baby board to J16 on the main board 1. 2. 3. Turn off the POWER switch. Unscrew the two screws behind the front cover. Remove the front cover. Screw 5. Pull out front side of "Middle Cover" then remove it from "Bottom". 6. Take out "Middle Cover".
7. Remove the whole print head assembly by releasing the 4 screws at its feet. 8. Plug the cutter baby board to J16 on the main board.
13. Plug in the cutter connecter 9. Reattempt the print head assembly by securing the 4 screws and pull the front side of "Middle Cover" to put it back. 10. Screw the 2 screws on the printer bottom. 11. Unscrew the screw on the printer module. 12. Remove the tear off bar. 14. Mount Cutter module, and install cutter module completely.
15. Lead the label through the media guides and cutter slot. 16. Press down the print head module firmly on both sides until you hear a snap. Note: The feed button does not make the printer cut. Cutting occurs only when the software is properly set.
Configuration and Configuration This section discusses calibration, printing configuration and resetting the printer to factory defaults. Performing Calibration and a Configuration Report 1. Turn off the printer power. 2. Press and hold the feed button while turning on the power, until the printing motor is activated. 3. Calibration is performed while the printer automatically feeds the label stock for a certain length, the printing motor suspends for one second and then prints out a configuration profile.
Computer Connections Serial (RS-232) Interface Requirements Note: You must insert the power supply’s barrel connector into the power jack on the back of the printer before connecting communication cables. The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.
Ethernet 10/100 Internal Printer Server Option This connector is for Ethernet application; it is convenient to use several printers by Ethernet connector at the same time. Notes: When using Ethernet model printer, please wait till the Ready Indicator to stop blinking and then can start to use printer.
Ethernet Status/Activity Indicators Communicating with the Printer LED Status Both Off Green LED Amber LED Description No Ethernet link detected Speed LED On: 100 Mbps link Off: l0 Mbps link Link/Activity LED On: link up Off: link down Flash: activity The bundled printer driver can be applied to all applications under Windows 2003/ XP/ Vista/ Windows 7, supporting 32-bit/ 64-bit operation systems.
Installing a Plug and Play printer driver (for USB only) Note: We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull. (Even though the "Add Printer Wizard" is from Microsoft, it too easily performs a number of tasks incorrectly when updating existing drivers. It also badly handles the situation where a printer driver is already in use by a Windows application.) 1. Turn off the printer.
Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located. 5. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer”: 6. Enter Printer name (i.e. Argox A-2240D PPLB) and select "do not share this printer”, and click "Next" Argox A-2240 PPLB Argox A-2240 PPLB Then click “Next.
7. Check all the data on the showing screen, if it is correct, click "Finish". Argox A-2240 PPLB 8. After the related files have been copied to your system, click "Finish". Installing printer ‘Argox A-2240 PPLB’… USB002 Argox A-2240 PPLB 7.1.
9. After driver installation is complete, click "Close". The driver should now be installed. Installed printer Argox A-2240 PPLB Installing the Printer Driver 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer. 2.
3. Under A-2240 product selection prompt, choose Seagull Driver version and then start installation: 4. On the prompt, Windows Printer Driver, select “I accept…” and click "Next". Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.
5. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". 6. Click "Finish".
7. Select Install printer drivers and Click "Next" 8.
9. Select the port of the printer and click "Next". 10. Enter Printer name (i.e. Argox A-2240 PPLB) and select "do not share this printer”, and click "Next".
11. Check all the data on the showing screen, if it is correct, click "Finish". 12. Argox A-2240 PPLB 13. After the related files have been copied to your system, click "Finish". Installing printer ‘Argox A-2240 PPLB’… USB001 Argox A-2240 PPLB 7.1.
14. After driver installation is complete, click "Close". The driver should now be installed. Troubleshooting Normally, when the printer is in not working properly, the "Power" LED blinks continuously, and printing and communication between the host and printer stops. LED Diagnosis Installed printer Argox A-2240 PPLB If the Power and Ready LEDs are blinking, it means you may have a problem.
LED Indicators: Power and Ready LEDs blink alternately LED Indicators: Only the Ready LED blinks Power LED Ready LED ON OFF OFF ON Power LED Ready LED ON ON ON OFF Possible Problems Solutions Remarks Ribbon out Supply the ribbon roll Not applicable to direct Ribbon jam Recover the jam thermal type. Ribbon sensor error Replace ribbon sensor Possible Problems Solutions Print head too hot Printing will stop until the print head cools to an acceptable printing temperature.
Miscellaneous If the host shows "Printer Time out" 1. Check if the communication cable (serial) is connected securely to your serial port on the PC and to the connector on the printer at the other end. 2. Check if the printer power is turned on. If the data has been sent, but there is no output from the printer. Check the active printer driver, and see if Seagull driver for your Windows system and the label printer has been selected.
Caring for Your Printer Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure to clean the print head, media path, and media sensor could result in inadvertent loss off labels, label jams and possible damage to the printer. Note: Turn off the printer before cleaning.
Replacing Thermal Print Head 1. 2. Turn off the power and wait for both LEDs to go off. Push the print head module and pull it down as shown by the two arrows below. This releases the print head module from the printer chassis. Push Special Caution: Warranty of print heads will be void if print head serial number is removed, altered, defected, or made illegible, under every circumstance.
3. 4. 5. 6. 7. Loosen the 2 screws(C) and take off COVER-TPH(79) Unplug the 2 print head cables from the connectors on the old TPH-module. Plug the 2 print head cable to the new TPH-module. Screw the COVER-TPH (79). Put the new “Print Head module” onto “Printer Chassis” with the same way, which you released it from “Printer Chassis Important notice during TPH replacement 1. Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion. 2.
Technical Reference Graphic General Specifications Emulation Specification Printing method Printing resolution Printing speed Printing length Printing width Memory CPU type Sensors Operation interface Communication Interface Fonts A-2240 A-2240E A-2240Z A-3140 A-3140Z Direct Transfer/Thermal Transfer 203 dpi (8dots/mm) 300 dpi(12dots/mm) Up to 5 ips (127mm/s) Up to 4 ips (102 mm/s) Max 100” (2540 mm) Max 50” (1270 mm) 8MB DRAM(5MB user available) 8MB Flash ROM(6MB user available) 32 bit RIS
Fonts, Bar Codes and Graphics Specification The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB and PPLZ are printer programming languages, through which the host can communicate with your printer.
Printer Programming Language Z, PPLZ Programming Language Internal fonts Symbol sets (Code pages) Soft fonts PPLZ 8 (A~H) fonts with different point size. 8 AGFA fonts: 7 (P~V) fonts with fixed different point size (can’t scale). 1 (0) font with scaling point size. USA1, USA2, UK, HOLLAND, DENMARK , NORWAY, SWEDEN/FINLAND, GERMAN , FRANCE1, FRANCE2, ITALY, SPAIN, MISC, JAPAN, IBM850. Notes: 1. The bare core for the ribbon must be 11 cm in length. It should have two opposite slits at two ends.
Interface Specifications Serial USB Interface The RS232 connector on the printer side is a female, DB-9. This is port complies with USB 2.0 Full Speed. Connector Terminal Pin Assignment Pin Signal 1 VBUS 2 D- 3 D+ 4 GND 2 1 3 4 Description 5V Differential data signaling pair Differential data signaling pair + Ground Pin 1 2 3 4 5 6 7 8 9 Direction In T Out Out In Out Definition Shorted to Pin 6 RxData TxData N.C.
Ethernet Connection with host The following port complies with Ethernet communication.
Printer Pin 2- RxData ……… Pin 3- TxData ……… Pin 5- Ground ……… Terminal/Host TxData RxData Ground In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free. Baud rate: 2400, 4800, 9600(default), 19200, 38400, Appendix I - Installing the Extension Card Extension Card designated for all optional extension modules. For example, RTC card and Add-on card. Install the extension card into the printer as follows: 1. Turn off the printer power. 2.
4. Remove the middle cover. 5. Mount the extension card to J14 on the main board. Note: RTC card: Dip switch on DIP 5 should be put on OFF position. Add-on card: Dip switch on DIP 5 should be put on On position. Slot for Extension card 6. Click back the middle cover. 7. Secure the two screws for the base housing. 8. Click the top cover into place.