User`s manual

57
Create a custom size
In the Printers menu:
→ Right click
→ Select "Server
Properties"
→ Enter a “Form name”
→ Reset paper size
in the "Form description"
→ Click "OK"
58
Troubleshooting
Normally, if the printer is in not working properly, the "READY" LED
blinks continuously, and printing and communication between the
host and printer stops.
LED and LCD Diagnosis
Blinking LEDs indicate a problem. Check the LEDs and the LCD
display and refer to the following solutions:
Media Problems
LED/LCD Indication
READY and MEDIA LEDs Blinking
LCD Display MEDIA OUT
Possible Problems Solutions Remarks
Miss-detected gap Check the media path
Check the position of
the label sensor
For continuous
media, check
application and
driver, and select
continuous media.
Media out Supply the media roll
Media not installed Install the media roll
Media jam Recover the jam
Note: If problem continues perform a label sensor calibration.