User`s manual

59
Ribbon Problems
LED/LCD Indication
READY and RIBBON LEDs Blinking
LCD Display RIBBON OUT
Possible Problems Solutions Remarks
Ribbon out Supply the ribbon roll
Ribbon jam Recover the jam
Ribbon sensor error Replace ribbon sensor
Not applicable to
direct thermal.
Note: If you use direct thermal, set with panel, Windows driver or
command.
Other Problems
LED Indication
READY LED Blinking
Problems Solutions Remarks
Serial IO error Check the baud rate
, format
or protocol between host
and printer
Not for Centronics
60
Cutter failed
• Check the media.
• Check the connection
between cutter and main
board.
• Call for service.
Memory full Check graphics and soft
fonts from host. If no longer
used by application software
then delete.
Need to reboot the
system.
Note: After problem is solved, press CANCEL to continue printing.
Miscellaneous
If the host shows "Printer Time out"
1. Check if the communication cable (parallel or serial) is
connected securely to your parallel or serial port on the PC
and to the connector on the printer at the other end.
2. Check if the printer power is turned on.
If the power cord is connected, the power switch is at position "I"
and the power LED is still not illuminated, check the fuse inside the
power adapter case.
If the data has been sent, but there is no output from the printer.
Check the active printer driver, and see if Label Dr. for your
Windows system and the label printer has been selected.