Use and Care Manual

ahl-647 Revision Date 7.12.23
18
Medium Duty Commercial
Stainless Steel Electric Water Heater
Limited Warranty
Ariston warrants each medium duty commercial stainless steel electric
water heater and its components to be free from defects in materials and
workmanship according to the following terms, conditions, and time
periods. UNLESS OTHERWISE NOTED THESE WARRANTIES COMMENCE
ON THE DATE OF INSTALLATION. This limited warranty is only available
to the original consumer purchaser (hereinafter “Owner”) of the water
heater, and is non-transferable.
WARRANTY PERIODS
Standard Medium Duty Commercial Use
Warranty
Parts Tank
Water heater is used in a leasing or rental
program, or
One
(1)
Year
Five (5)
Years
Water heater is not registered online within
ninety (90) days of the installation date.
Extended Medium Duty Commercial Use
Warranty
Parts Tank
Water heater is registered online within ninety
(90) days of the installation date.
One
(1)
Years
Ten (10)
Years
NOTE: Any water heater used in a leasing or
rental program IS EXCLUDED from an Extended
Warranty and will be covered by the Standard
Warranty detailed below.
COVERAGE
A. During the rst year after the original date of installation in the
dwelling, Ariston warrants that it will repair or replace, at its option, any
defective or malfunctioning component of the water heater. Replacement
components will be warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water from the
water heater within the above-stated warranty periods due to defective
material or workmanship, malfunction, or failure to comply with the
above warranty, with such defect or malfunction having been veried by
an authorized Ariston representative, Ariston will repair or replace, at its
option, the defective or malfunctioning water heater. Replacements will
be of the nearest comparable model available at the time of replacement.
The replacement water heater will be warranted for the unexpired
portion of the applicable warranty period of the original water heater.
C. In the event of a leakage of water of a replacement water heater due to
defective material or workmanship, malfunction, or failure to comply with
the above warranty, Ariston reserves the right to refund to the Owner the
published wholesale price available at the date of manufacture of the
original water heater.
D. If government regulations, industry certication, or similar standards
require the replacement water heater or component(s) to have features
not found in the defective water heater or component(s), the Owner will
be charged the dierence in price represented by those required features.
If the Owner pays the price dierence for those required features and/or
to upgrade the size and/or other features available on a new replacement
water heater or component(s), the Owner will also receive a complete
new limited warranty for that replacement water heater or component(s).
E. If at the time of a request for service the Owner cannot provide a copy
of the original sales receipt or the warranty registration, the warranty
period for the water heater shall then be deemed to have commenced
on the date of manufacture of the water heater and NOT the date of
installation of the water heater, and be covered by the unexpired portion
of the Standard Medium Duty Commercial Use Warranty detailed above.
F. This warranty extends only to water heaters utilized in heating
applications that have been properly installed by qualied professionals
based upon the manufacturer’s installation instructions.
G. It is expressly agreed between Ariston and the Owner that repair,
replacement, or refund are the exclusive remedies of the Owner.
OWNER RESPONSIBILITIES
The Owner or Qualied Installer / Service Technician must:
1. Have a relief valve bearing the listing marks of the American Society of
Mechanical Engineers (ASME) installed with the water heater assembly in
accordance with federal, state, and local codes.
2. Have a vacuum relief valve certied to ANSI Z21.22 - Relief Valves for
Hot Water Supply Systems - installed with the water heater assembly in
accordance with federal, state, and local codes and in installations prone
to vacuum related damages.
3. Maintain the water heater in accordance with the maintenance
procedure listed in the manufacturer’s provided instructions. Preventive
maintenance can help avoid any unnecessary breakdown of the water
heater and keep it running at optimum eciency.
4. Maintain all related system components in good operating condition.
5. Use the water heater in an open system, or in a closed system with a
properly sized and installed thermal expansion tank.
6. Use the water heater at water pressures not exceeding the working
pressure shown on the rating plate.
7. Keep the water heater free of damaging scale deposits.
8. Make provisions so if the water heater or any component or connection
thereto should leak, the resulting ow of water will not cause damage to
the area in which it is installed.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer.
2. Any water heater not installed by a qualied heating installer / service
technician, or installations that do not conform to ANSI, CSA, and/or UL
standards, as well as any applicable national or local building codes.
3. Service trips to teach the Owner how to install, use, maintain, or to
bring the water heater installation into compliance with local building
codes and regulations.
4. The workmanship of any installer. The manufacturer disclaims and does
not assume any liability of any nature caused by improper installation,
repair, or maintenance.
5. Electricity or fuel costs, or increased or unrealized savings for same, for
any reason whatsoever.
6. Any water damage arising, directly or indirectly, from any defect in the
water heater or component part(s) or from its use.
7. Any incidental, consequential, special, or contingent damages or
expenses arising, directly or indirectly, from any defect in the water
heater or the use of the water heater.
8. Failure to locate the water heater in an area where leakage of the tank
or water line connections and the relief valve will not result in damage to
the area adjacent to the water heater or lower oors of the structure, as
well as failure to install the water heater in or with a properly sized drain
pan routed to an approved drainage location.
9. Any failed components of the system not manufactured by Ariston as
part of the water heater.
10. Water heaters repaired or altered without the prior written approval
of Ariston.
11. Damages, malfunctions, or failures resulting from improper
installation, or failure to install the water heater in accordance with
applicable building codes/ordinances or good plumbing and electrical
trade practices; or failure to operate and maintain the water heater in
accordance with the manufacturer’s provided instructions.
12. Damages, malfunctions, or failures resulting from failure to operate
the water heater at pressures not exceeding the working pressure shown
on the rating label.
13. Failure to operate the water heater in an open system, or in a closed
system with a properly sized and installed thermal expansion tank.
14. Failure or performance problems caused by improper sizing of the
water heater, expansion device, piping, electric service voltage, wiring or
fusing.
15. Damages, malfunctions, or failures caused by improper wiring
conversion.
16. Damages, malfunctions, or failures resulting from vacuum conditions.
17. Damages, malfunctions, or failures caused by operating the water
heater with modied, altered, or unapproved components, or any