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If you tried all of these troubleshooting steps and your Arlo Pro or Arlo Pro 2 Wire-Free camera
still will not sync with the base station, visit My Arlo Pro or Arlo Pro 2 Wire-Free camera won't
sync with the base station; what do I do?
If you tried all of these troubleshooting options and you still cannot sync your Arlo Wire-Free
camera to your base station, visit Arlo Support to speak with an expert.
How does the motion detection feature work
on my Arlo cameras?
The motion detection feature works differently on Arlo Q and Arlo Q Plus cameras than it does
on Arlo Ultra, Arlo Wire-Free, Arlo Pro Wire-Free, Arlo Pro 2 Wire-Free, and Arlo Go cameras.
Arlo Q and Arlo Q Plus
Arlo Q and Arlo Q Plus cameras analyze changes in video frames to trigger motion detection
alerts and recordings. The motion sensitivity settings range from one (low sensitivity) to nine
(high sensitivity). In addition, you can create up to three activity zones. Activity zones allow you
to focus the camera's motion detection on a specific area to trigger snapshots or video recording.
For more information about activity zones, visit How do I create and use zones on my Arlo Q
camera?.
Arlo Ultra, Arlo Wire-Free, Arlo Pro Wire-Free, Arlo Pro 2 Wire-Free, and Arlo Go
Arlo Ultra, Arlo Wire-Free, Arlo Pro Wire-Free, Arlo Pro 2 Wire-Free, and Arlo Go cameras
trigger when the infrared technology detects an object that is warmer than the surrounding
environment. The motion sensor is more sensitive to side-to-side movement across its field of
view than to movement directly toward or away from the camera. The motion sensitivity settings
range from one (low sensitivity) to 100 (high sensitivity).
For more information about motion detection, see the following YouTube videos:
 Arlo Wire-Free: Using Motion Detection
 Arlo Quick Tip: Turning Motion Detection On or Off
 Arlo Wire-Free: Troubleshooting Motion Detection