User Guide

materials reduce signal strength the most:

• Unusually thick walls and ceilings

• Brick

• Concrete

• Stone

• Ceramic

• Glass, especially mirrors

• Metal

• Large quantities of water, such as the water in a ﬁsh tank or water heater

• Mount your cameras away from devices such as cordless phone bases, baby

monitors, and microwave ovens.

• Do not place your Arlo system near multiple WiFi routers. Other WiFi-enabled

devices can interfere with Arlo’s wireless signal.

Reset the Arlo Base Station to Factory Settings

Performing a factory reset returns your base station values to the default

settings. It also removes the serial number from your Arlo account.

¾ To perform a factory reset on your base station:

1. Use a straightened paper clip to press and hold the Reset button on the back

of the base station for about 10 seconds.

When the base station reset completes, the LEDs on the front of the base

station blink amber. When the LEDs stop blinking amber, your base station

reboots. The base station is removed from your Arlo account.

2. When the Power and Internet LEDs both light solid green, tap the Arlo icon on

your mobile device and log in to your Arlo account.

If you are using a computer, enter https://my.arlo.com/#/login in the address bar

of a browser.

3. Tap or click New to Arlo?.

4. Follow the setup instructions.

If your Arlo cameras were synced to the base station, you might need to sync the

cameras to the base station again. For more information, see Sync Your Cameras

With the Base Station on page 11.