User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
10
2. Get Started
You can install the wired Arlo Essential Video Doorbell yourself, or contact a local electrician or
professional to assist you.
Note: In some regions, a transformer is included in the package with the wired Arlo Essential
Video Doorbell. It is recommended that the transformer be installed by a professional
electrician.
Voltage requirements
The wired Arlo Essential Video Doorbell requires a wired doorbell and chime with voltage
between 16V AC and 24V AC, and a 10VA transformer.
We recommend that you check the voltage on the transformer that powers your existing
doorbell before installing your wired Arlo Essential Video Doorbell. If the transformer’s voltage
isn’t 16-24 VAC, you must upgrade your transformer before you use the doorbell.
You can check the voltage level of your doorbell transformer by one of these methods:
• Use a multimeter to test the voltage.
A multimeter is an electronic tool that measures
the precise voltage level of your existing doorbell
wiring. Using a multimeter gives you the most
accurate estimate of your transformer’s voltage,
and it can be done without nding the
transformer. We recommend that you measure
at the existing doorbell wiring or at your chime.
• Check if the voltage is printed on the
transformer that provides power to your
existing doorbell.
The estimated voltage is commonly printed on transformers. This is typically accurate, but
it isn’t as precise as using a multimeter.