User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
12Get Started
Essential Video Doorbell Wired
User Manual
Use the Arlo app for installation and setup
You must use the Arlo app to install and set up your wired Arlo Essential
Video Doorbell. The Arlo app guides you through installation and setup:
1. Create your Arlo account.
You use the same account to manage all your Arlo devices.
2. Follow the instructions in the Arlo app to install and set up your wired
Arlo Essential Video Doorbell.
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone
or tablet, or from a computer using a web browser. If you’re using a computer, enter https://
my.arlo.com/#/login in the address bar of the browser.
Install the Power Kit in your chime box
The Power Kit ensures that your wired Arlo Essential Video Doorbell receives consistent
power. The Power Kit is required for the Video Doorbell to function reliably and prevents
your chime from ringing when the wired Arlo Essential Video Doorbell is recording or live-
streaming.
Note: If your chime box uses only batteries, it is not compatible with the wired Arlo Essential
Video Doorbell. Before you install the doorbell, consult an electrician to replace your chime
box with a wired doorbell and chime, with voltage between 16-24 VAC.
WARNING: To prevent re and injury, connect the wired Arlo Essential Video Doorbell and
Power Kit only to a voltage between 16 – 24VAC.
The Arlo app guides you through the process of installing the Power Kit in the chime box for
your existing doorbell. These are the main steps:
1. Turn o your power at the breaker.
Warning: Failure to turn o your power might result in serious injury.
2. Remove the cover of your chime box.
Power Kit