User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
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Contents
1. Get to Know Your Doorbell 6
Front view .............................................................................................................................................. 6
Rear view ............................................................................................................................................... 7
Installation requirements ................................................................................................................... 7
Get the Arlo app ................................................................................................................................... 7
Optional Arlo SmartHub or Base Station ........................................................................................ 8
Do more with Arlo ................................................................................................................................ 8
FAQs ........................................................................................................................................................ 9
2. Get Started 10
Voltage requirements ........................................................................................................................ 10
Use the Arlo app for installation and setup .................................................................................. 12
Install the Power Kit in your chime box ......................................................................................... 12
Install your wired Arlo Essential Video Doorbell .......................................................................... 13
Use the optional wire extensions ................................................................................................... 14
LED ........................................................................................................................................................ 15
Test motion detection ...................................................................................................................... 16
Control when your doorbell detects motion ............................................................................... 17
3. WiFi Setup and Connections 18
WiFi connection options for your doorbell ................................................................................... 18
Tips for optimal WiFi performance ................................................................................................ 18
Connect your mobile device to a 2.4 GHz WiFi network during setup .................................... 19
Connect an optional Arlo SmartHub ............................................................................................. 20
Connect an optional Arlo Base Station with Siren ...................................................................... 21
Move your doorbell’s WiFi connection to a SmartHub or base station .................................. 23
Move your doorbell’s WiFi connection to a direct router connection .................................... 24
4. Optional Arlo Chime 2 25
Meet your Chime 2 ............................................................................................................................. 25
Do more with your Chime 2 ............................................................................................................. 26
Find a good location for your Chime 2 .......................................................................................... 26
Set up your Chime 2 .......................................................................................................................... 26