User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
22WiFi Setup and Connections
Essential Video Doorbell Wired
User Manual
Base Station LED (VMB4500)
The LED located on the front indicates the status of the base station.
The LED lights as follows:
• Solid blue. The base station is connected to the Internet and to an Arlo camera.
• Slow blinking blue. The base station is ready to sync with a camera.
• Fast blinking blue. The base station is synching with a camera.
• Solid amber. The base station is booting.
• Slow blinking amber. The base station can’t connect to the camera. The camera can’t be
found, is out of range, or another connection error occurred.
• Alternating blue and amber. A rmware update or a reset is in progress.
Base Station LEDs (VMB4000)
This base station has three LEDs located on the front.
The LEDs light as described in this table.
VMB4000 LEDs Color
Power Solid green. The base station is powered on.
Blinking green. A rmware update is in progress. DO NOT TURN OFF THE BASE STATION OR THE
CAMERAS.
Solid amber. The base station is booting.
Internet Solid green. The base station is connected to the Internet.
Blinking green. The base station is transmitting data.
Solid amber. The base station is connected to the router, but it isn’t connected to the Internet.
Camera Solid green. A camera is connected to the base station.
Blinking green. The base station is attempting to synch with a camera.
Solid amber. A camera is too far from the base station. The signal strength is weak.
LED