User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
24WiFi Setup and Connections
Essential Video Doorbell Wired
User Manual
Move your doorbell’s WiFi connection to a direct
router connection
You can change your Arlo Video Doorbell’s WiFi connection from a VMB5000, VMB4540,
VMB4500, or VMB4000 SmartHub or base station, and connect the doorbell directly to your
router’s 2.4 GHz WiFi network.
Note: When you connect your Arlo Video Doorbell directly to your router, you can’t use the
doorbell to trigger an Arlo Chime or other cameras, and you can’t store Arlo recordings to a
local storage device in a SmartHub or base station.
To move your Arlo Video Doorbell’s WiFi connection directly to your router:
1. Open the Arlo app and log into the same Arlo account that your Arlo Video Doorbell is
connected to.
If you are using an Arlo Smart trial associated with this account, doing this keeps the trial
active so you don’t lose it.
2. Make sure that your mobile device is connected to your router’s 2.4 GHz WiFi network.
For more information, see Connect your mobile device to a 2.4 GHz WiFi network during
setup on page 77.
3. Tap Settings > My Devices.
4. Select your Arlo Video Doorbell.
5. Scroll down and tap Remove Device.
Your device is reset and removed from your account.
6. Make sure that the Arlo Video Doorbell status LED ring is solid white.
If the doorbell status LEDs are not white, reset your Arlo Video Doorbell (see Reset the
Video Doorbell on page 80).
7. From My Devices, tap Add New Device > Doorbells & Chime > Video Doorbell.
8. If Arlo detects a SmartHub or base station, tap Connect without SmartHub or Connect
without a Base Station.
9. Follow the Arlo app instructions to connect your doorbell directly to a 2.4 GHz WiFi
network.