User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
26Optional Arlo Chime 2
Essential Video Doorbell Wire-Free
User Manual
Do more with your Chime 2
You can add an unlimited number of Arlo Chime 2 devices to your Arlo account. These devices
do not count toward the device limit of an Arlo Smart subscription.
You can pair more than one Arlo doorbell with your Chime 2. For example, if you have two Arlo
Essential Video Doorbells (Wired or Wire-Free), you can set both to trigger your Arlo Chime.
You can also customize your Arlo doorbell’s melody, so you know which doorbell rang.
Find a good location for your Chime 2
When placing your Arlo Chime 2:
• Place your chime in a central area in your home. This helps to ensure that you hear the
chime from multiple areas of your home.
• Place your chime in a room where you are most oen present. If you need to select one of
many rooms in your home to place your chime, place the chime wherever you are most
likely to be when someone presses your doorbell.
• If possible, use a raised wall outlet. A higher position for your Arlo Chime 2 improves audio
and WiFi connectivity.
• Use a vertical wall outlet. Place your chime into an outlet that is vertical along a wall,
rather than horizontal like a power strip.
• Use multiple chimes throughout your home. If you have a large home, you might benet
from placing a separate Arlo Chime 2 on each oor or wing of your home.
Set up your Chime 2
Set up your Essential Video Doorbell Wire-Free rst, and then set up your Chime 2 to pair with
your doorbell.
1. Open the Arlo app.
2. Tap Add New Device.
3. Follow the instructions in the Arlo app to install and set up your Chime 2.
When your Arlo Chime 2 is connected to your Arlo Essential Video Doorbell, the chime
appears under PAIRED DEVICES on the Device Settings page in the Arlo app.