User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
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5. Use Your Doorbell
Answer your wired Arlo Essential Video Doorbell
from your smartphone
When a visitor presses your wired Arlo Essential Video Doorbell your mobile device receives a
video call through an Internet connection. You must install the Arlo app on your smartphone
and you must be logged in to the Arlo app. The caller displays as the name you gave to your
doorbell. You can accept or decline the call the same way you do for other calls that you
receive on your smartphone.
When your smartphone rings, you can do the following:
• Accept the call and speak to your visitor.
• Answer the call with a Quick Reply. Select a recorded message for the doorbell to play for
the visitor.
• Decline the call. If a visitor presses your wired Arlo Essential Video Doorbell and you don’t
answer your smartphone aer ve rings, your doorbell prompts the visitor to leave a
message. If the visitor leaves a message, it is saved as a Doorbell recording in your Arlo
library.
If you want to receive the call on a dierent phone, you can log out of the Arlo app on the rst
smartphone and log into the Arlo app on another smartphone or tablet.
To receive the call on multiple phones, you can create a grant access account (add doorbell
to the grant access account) and log in to the Arlo app using the grant account on the other
smartphone. (See Grant access to friends on page 45.)
Accept a call from your Video Doorbell
To accept a call on your smartphone from your wired Arlo Essential Video Doorbell:
1. When you receive a call from the wired Arlo Essential Video Doorbell tap Accept.
2. If you are prompted to allow Arlo to access the camera, tap OK.
The incoming call page displays.