User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
30Use Your Doorbell
Essential Video Doorbell Wired
User Manual
3. To talk to the visitor, speak into your phone as you normally do.
You can also tap a button to toggle between hands-free and earpiece mode, play a quick
reply message for the visitor, or mute your sound.
4. To toggle between hands-free and earpiece mode, tap the speaker button.
5. To play a quick reply message, tap the message icon and select a message from the list.
6. To mute yourself so that the visitor doesn’t hear sound, tap the microphone button.
7. When you’re nished, tap End.
Respond to a visitor with a Quick Reply
1. When you receive a call from the wired Arlo Essential Video Doorbell tap Accept.
2. If you’re prompted to allow Arlo to access the camera, tap OK.
The incoming call page displays.
3. To play a quick reply message, tap the message icon and select a message from the list.
The messages are:
• We will be right there.
• Leave the package outside.
• Sorry, I’m not interested.
• Can I help you?
• I’m busy right now.
Change the language for Quick Reply messages
1. Open the Arlo app.
2. Tap the gear icon next to the wired Arlo Essential Video Doorbell.
3. Scroll down and tap Language.
4. Select a language.
Play a message from a visitor
If a visitor leaves a message aer pressing your doorbell, the message is saved in your Arlo
library.
1. Open the Arlo app.