User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
31Use Your Doorbell
Essential Video Doorbell Wired
User Manual
2. Tap Library.
3. Tap the doorbell recording.
Use silent mode for the doorbell
Silent mode allows you to temporarily disable incoming calls and/or chime rings on your
doorbell.
To turn Silent mode features on and o:
1. Open the Arlo app.
2. Tap the gear icon next to the doorbell.
3. Tap Silent Mode.
4. Move the Silent Mode slider to enable or disable silent mode.
When Silent Mode is enabled, all the doorbell-press notications are disabled by default. If
you want your chime to ring or receive a phone call when someone presses your doorbell,
you can move the individual sliders to enable each feature. When the toggle is green, the
feature is enabled.
5. Depending on your settings and whether you use an optional chime, select which of the
following you want to be silent:
• Incoming Call. Your mobile device receives a call when someone presses your Arlo
doorbell.
• Arlo Chime 2 or Arlo Chime. If you have an optional Arlo Chime 2 or Chime (sold
separately), you can select it.
• Traditional Chime. The chime that you wired your Arlo doorbell to rings when
someone presses your Arlo doorbell.
Note: When Silent Mode is enabled, third-party smart home assistants—such as Amazon
Alexa and Google Assistant—are disabled for your doorbell.
Control the doorbell LED
The LED on your Video Doorbell indicates how the doorbell is operating. By default, the
doorbell lights white in a slow breathing pattern when motion is detected and lights solid
white when a video call is accepted and active. You can toggle these LED patterns on and o.