User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
50Change Your Settings
Essential Video Doorbell Wired
User Manual
Adjust the icker setting
The combination of certain articial light sources and the Video Doorbell’s camera shutter
speed might cause ickering or dark lines in recorded video. The default setting is Auto (60
Hz), but you can change this setting to 50 Hz.
1. Open the Arlo app.
2. Tap the gear icon next to the doorbell.
3. Tap Flicker Adjustment.
4. Tap a setting.
Optional SmartHub and Base Station settings
You can connect your Arlo Video Doorbell directly to the 2.4 GHz WiFi network of your router.
If you prefer, you can connect your doorbell with a SmartHub model VMB5000 or VMB4540 or
Base Station with Siren model VMB4500 or VMB4000.
This section describes the SmartHub and base station settings.
Change your SmartHub or base station name
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Tap the SmartHub or base station.
4. Tap Edit
next to the name.
5. Enter a new name.
6. Tap Save.
Restart your SmartHub or base station
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Tap the SmartHub or base station.
4. Scroll down and tap Restart.