User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
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8. Modes, Rules, and Alerts
You can arm or disarm Arlo devices that detect motion or audio, either individually or all at
the same time. You can also set up a schedule to automatically arm each device. Your doorbell
always detects motion. When it is armed, it alerts you when motion is detected, and can be set
up to ring a chime
Arm or disarm all your Arlo devices
Arming or disarming all devices deactivates other modes, such as Schedule, Geofencing, and
Custom modes. To return a device to another mode, select the device and then select a mode.
To arm or disarm all your Arlo devices:
1. Open the Arlo app.
2. Tap Modes.
3. Tap Arm All Devices or Disarm All Devices.
Modes
Arlo modes give you control over how your doorbell responds with recordings and alerts
when it detects motion. Modes let you tell your doorbell and other Arlo devices to respond
dierently at dierent times.
You can create your own modes, but the Arlo app comes with these modes:
Armed. The doorbell records and sends alerts, and can trigger a chime to ring when
triggered, depending on your rule settings.
Disarmed. The doorbell button still works. SIP calls and voicemail recordings are
saved. The doorbell camera doesn’t record or send alerts when motion is detected.
Schedule. Manage recordings and alerts based on a schedule.
Geofencing. Arm, disarm, or resume a schedule mode when you arrive at or leave
a given location based on your mobile device location.