User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
60Modes, Rules, and Alerts
Essential Video Doorbell Wired
User Manual
Set up geofencing for the rst time and set up modes
1. Open the Arlo app.
2. Tap Mode.
3. Tap the doorbell.
4. Tap Geofencing
.
5. Allow the Arlo app to use your mobile device’s location.
Geofencing works only if Arlo can locate your mobile device. The Location Address page
displays your current address.
6. To change the radius setting, tap Radius and select a radius size.
Radius sizes are Small, Medium, and Large (approximately 150 meters, 250 meters, and
500 meters, respectively).
7. Tap Device Location and enter a name for your location.
8. Tap Away Mode and select a mode.
Your camera uses the Away mode when your mobile device is outside the radius of your
camera’s location. Most people select Armed, Schedule, or Custom Mode so that the
camera detects motion while they’re gone.
9. Tap Home Mode and select a mode.
Your camera uses this mode when your mobile device is within the radius of your camera’s
location. Most people select Disarmed while they’re home.
If you use more than one enabled mobile device, you might be asked to select an Arlo
device to connect it to.
10. To select the preferred mobile device, tap the device and then tap Next.
11. Tap Save.
For troubleshooting tips, see Troubleshoot Arlo Geofencing on page 82.
Geofencing with multiple mobile devices
Arlo Geofencing works with multiple mobile devices.
Arlo uses the rst-in, last-out principal to manage households where more than one person
uses geofencing. If everyone leaves home with their mobile devices, this triggers an away
state. Since no one is inside the geofence, your cameras are armed. When the rst person
comes home (rst in), their mobile device is now inside the geofence, triggering the home