User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
61Modes, Rules, and Alerts
Essential Video Doorbell Wired
User Manual
state and your cameras are disarmed. If one person leaves, but another is still home, the
cameras stay disarmed in the home state until the last person leaves (last out).
We recommend that you enable geofencing only for the mobile device that each person
carries every day. For example, if you use a smartphone and a tablet, and you take your phone
when you leave, set your phone as an enabled device in your Geofencing settings. Don’t set
your tablet as an enabled device, because Away mode won’t be triggered when you go out
and leave your tablet home.
The Geofencing mode only changes from Home to Away when all enabled mobile devices are
outside the Device Location in your Geofencing settings.
To review which mobile devices participate in geofencing, open the Arlo app and check the
Enabled Devices page in Geofencing settings (in the Modes section of the Arlo app). Remove
any devices that you don’t want to trigger Home/Away mode changes.
Make sure that these conditions are met:
• Your Arlo devices are online.
• Geofencing is enabled.
• Your friends’ and family’s mobile devices are added to your account.
For information about adding devices, see Enable or disable geofencing for friends’ mobile
devices on page 61.
• (Required when your friend wants to participate in geofencing) Your friend is logged in to
the Arlo app on his or her mobile device and the GPS or location service is enabled on your
friend’s mobile device.
Enable or disable geofencing for friends’ mobile devices
1. Open the Arlo app.
2. Tap Mode.
3. Tap the doorbell.
4. Tap Edit next to Geofencing.
5. Tap Enabled Devices.
A list of mobile devices displays. A check mark appears next to the device name when
geofencing is enabled.
6. Tap one or more mobile devices.
The device location displays as either In Zone, Out of Zone, or Unavailable (if there’s an
issue contacting that device).