User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
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9. SmartHub SD Card Local Storage
The SmartHub model VMB500 supports SD card storage. If you use your wired Arlo Essential
Video Doorbell wtih the SmartHub VMB5000, you can use this feature.
You can insert a microSD card into the slot in your SmartHub VMB5000 and store your Arlo
recordings both in the cloud and on the SD card. If the SmartHub isn’t connected to the
Internet, recordings continue to be saved on the microSD card. If you have an active live
stream connection between an Arlo Ultra camera and a SmartHub, you can record to a
microSD card. Your Arlo app noties you when the SD card is low on storage space or is full.
MicroSD card format
Your SmartHub accepts SDHC or SDXC microSD cards. We recommend using microSD cards
with a minimum of 16 GB capacity, Speed Class 10, UHS 1, V10. Your Arlo SmartHub supports
up to Class 10 UHS-3 V90.
If your microSD card isn’t formatted or is formatted with an incompatible le system, you can
use your Arlo app to format the microSD card. See Format a microSD card on page 66.
Insert a microSD card
1. Insert the microSD card into the slot on the bottom of the SmartHub.
2. Press the edge of the microSD card until it’s completely seated in the slot.