User Manual
Table Of Contents
- 1. Get to Know Your Doorbell
- 2. Get Started
- 3. WiFi Setup and Connections
- WiFi connection options for your doorbell
- Tips for optimal WiFi performance
- Connect your mobile device to a 2.4 GHz WiFi network during setup
- Connect an optional Arlo SmartHub
- Connect an optional Arlo Base Station with Siren
- Move your doorbell’s WiFi connection to a SmartHub or base station
- Move your doorbell’s WiFi connection to a direct router connection
- 4. Optional Arlo Chime 2
- 5. Use Your Doorbell
- 6. View and Record Videos
- 7. Change Your Settings
- Two-step verification
- Use face or fingerprint authentication
- Customize your profile
- Change your Arlo password
- Reset a forgotten password
- Grant access to friends
- Change the time zone
- Doorbell settings
- Adjust the flicker setting
- Optional SmartHub and Base Station settings
- View device information
- Remove a device from your account
- Restart the doorbell from the Arlo app
- 8. Modes, Rules, and Alerts
- Arm or disarm all your Arlo devices
- Modes
- Select a mode
- Mute Notifications
- Rules for modes
- Trigger a Chime 2 when the doorbell is pressed
- Change motion sensitivity
- Automatically stop recording when motion stops
- Add a rule with a base station siren trigger
- Manage alerts
- Schedule when your doorbell camera is armed
- Set up Arlo Geofencing
- Geofencing with multiple mobile devices
- Use your doorbell to trigger a camera to record
- 9. SmartHub SD Card Local Storage
- 10. SmartHub or Base Station USB Local Storage
- 11. Arlo Connect
- 12. Troubleshooting
- The doorbell doesn’t scan the QR code in the Arlo app during setup
- Arlo doesn’t discover your doorbell during setup
- Use Bypass mode for the Power Kit
- Traditional chime doesn’t ring when I press the doorbell
- Doorbell LED doesn’t light
- Power interruption notification
- Remove the doorbell from its mount
- Reset the doorbell
- Can’t see video streams in a browser
- Not receiving push notifications
- Troubleshoot Arlo Geofencing
- Scan the QR code during Chime 2 setup
- Arlo doesn’t discover Chime 2 during setup
- Chime 2 doesn’t ring when the doorbell is pressed
- Reset your Arlo Chime 2
- Verify that an optional SmartHub or base station is online
- The SmartHub or base station is offline
- Reset a SmartHub to factory settings
- Reset a Base Station to factory settings
67SmartHub SD Card Local Storage
Essential Video Doorbell Wired
User Manual
5. Remove the SD card from your SmartHub by pressing in on the edge of the card until it
ejects.
Do not interrupt power to the SmartHub or remove the SD card while unmounting the SD
card.
6. The SD card icon changes from amber
to gray indicasting that no microSD card is in
the slot.
Arlo SD card recording is disabled until you insert another SD card.
View videos on a microSD card
To view Arlo videos saved on a microSD card, you must remove the microSD card from your
SmartHub and use a microSD card reader.
The microSD card reader can be part of your computer or a memory card reader with a USB or
micro USB connector. If you purchase an SD card reader, make sure that you choose one that
can read microSD cards.
1. Safely eject the microSD card.
For more information, see Safely eject an SD card on page 66.
2. Insert the microSD card into the slot in your card reader.
3. Wait for the microSD card to appear in the list of available drives on your computer, and
then open the drive folder to view the les on your microSD card.
4. Open the Arlo folder.
Recorded videos are saved in this folder in MP4 format. Video les are named according
to this system: camera serial number_video number_date_video clip tag. Dates are in the
format YYYYMMDD.
Note: If you’re unable to play MP4 les on your computer, update your media player soware
to the latest version and try again. You can also download a free universal multimedia player,
such as VLC.